Deluxe Corporation

  www.deluxe.com
  www.deluxe.com
There are newer employer reviews for Deluxe Corporation

 

Good people, thorough training, reasonable expectations of employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Representative in Lancaster, CA
Former Employee - Customer Service Representative in Lancaster, CA

I worked at Deluxe Corporation

Pros

Starting out pay is pretty decent, benefits right from the start. Some of the best bosses I've ever had.

Cons

I honestly don't think I was at Deluxe corporation long enough to discover the cons. However I did hear from other employees who had been there longer that for some the job security could have been much higher.

Advice to ManagementAdvice

More than one recording of customer service calls should be used to review the skills of the representatives.

Recommends
No opinion of CEO

172 Other Employee Reviews for Deluxe Corporation (View Most Recent)

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  1.  

    Deluxe is a fair and great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Team Manager in Greensboro, NC
    Former Employee - Team Manager in Greensboro, NC

    I worked at Deluxe Corporation

    Pros

    promotes from within and great manager

    Cons

    Frequent overtime with little advance notice

    Recommends
    Approves of CEO
  2. 6 people found this helpful  

    Extremely frustrating company to work for that has many problems to fix in the coming months/years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Lenexa, KS
    Current Employee - Anonymous Employee in Lenexa, KS

    I have been working at Deluxe Corporation

    Pros

    -Decent salary and benefits packages, 401 K match is negligible.
    -Vacation days, once you accumulate them.
    -Located in the KC Metro area.
    -Received a raise when a lot of companies have a freeze.

    Cons

    -Management, employees, and processes within the company are so disconnected at times it seems no one knows anything.
    -More worried about putting money in the bank than providing a meaningful customer experience or working services.
    -Advice to customers is beginning to take the cookie cutter approach and will continue to do so.
    -No respect for the typical employee from management.
    -Absolutely no career ladder.
    -Training shoddily thrown together and given by employees who have little to no experience or background in training topics.
    -Support can take days, weeks, or even months.

    -Could keep writing cons, but don't want this to turn in to a rant.

    Advice to ManagementAdvice

    -Let employees provide candid feedback on systems and processes so we can fix the problems. Scripting out what we are allowed to say, or not say, to management, senior management, and the B.O.D. about our products is not going to fix any of the problems we have with our services.
    -It is the little things that matter, and Deluxe is not doing them correctly.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Deluxe Corporation

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