Deluxe Corporation

www.deluxe.com
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There are newer employer reviews for Deluxe Corporation

 

Change Happens

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Product Marketing in Shoreview, MN
Current Employee - Product Marketing in Shoreview, MN

I have been working at Deluxe Corporation full-time (more than 5 years)

Pros

Management is very focused on changing the business model. Yes, lots of moaning on Glassdoor about layoffs and plant closings - but that's reality of moving out of a declining business and into a new business. People who have transferrable skills have lots of opportunity. Deluxe is HIRING and BUYING companies every year. New economy, fun, growing companies like PsPrint.com, OrangeSoda.com, and Hostopia.com. Plus, Deluxe is investing milions in a new ad campagin to get the word out about all of the changes. So growing company, great comp, and smart co-workers. Sure beats BestBuy!

Cons

Lots of whining and foot dragging by the legacy parts of the business that don't want to change. And some headaches from hot-shot new executives who are over-rated and under-managed.

Advice to ManagementAdvice

Stay the course and be decisive.

Recommends
Positive Outlook
Approves of CEO

190 Other Employee Reviews for Deluxe Corporation (View Most Recent)

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  1.  

    Don't believe the outside hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Shoreview, MN
    Current Employee - Marketing in Shoreview, MN

    I have been working at Deluxe Corporation full-time (more than 3 years)

    Pros

    Work/Life balence respected
    Leaders are visable and make it a point to communicate with employee's
    Vision to recreate and reinvent after the less demanded check

    Cons

    Leader's are disjointed
    Fear and bulleying are how leaders get things done
    Decisions aren't made by competent managers but rather pressure from managers above them
    Very hard culture for "outsiders" to acclamate to.
    No room for advancement in certain groups

    Advice to ManagementAdvice

    Trust mid level managers to make their own decisions vs. upper management getting involved and driving decisions.
    Create an enviornment in which employee's feel comfortable speaking out
    Do something to the culture to ensure new employee's feel like they want to come to work
    You've got a great strategy to move you ahead but remember strategy is nothing without the culture to back it....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Drawn in by a strong Brand name but quickly disappointed by recent changes in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Kansas City, KS
    Former Employee - Anonymous Employee in Kansas City, KS

    I worked at Deluxe Corporation full-time (more than 3 years)

    Pros

    Free checks
    Great co-workers
    Cafeteria on-site
    Great PTO structure

    Cons

    Multiple layoffs every year
    Inexperienced supervisors
    Favoritism is rampant unfortunately
    Outsourcing to save money

    Advice to ManagementAdvice

    Go back to checks...you have the brand strength there - you took too big a leap with your small business offerings in the Deluxe name. Get rid of the consultants that don't have the experience to develop your programs. All they do is use bully tactics and outsource everything to cut costs. Nothing works as far as systems go and make team members jobs very difficult. You say the difference is Customer Service - it's not. Select services sold to customers are things that they can do for free!

    If you are going to continue with the small business items, go back to the drawing board. Get real experts in there, utilize the companies you purchased and look at it from the Customer's perspective and offer services that are meaningful to them and their businesses. Deluxe was a great company who cared about it's employees and customers. I wish you future success by remembering how you got there in the first place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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