There are newer employer reviews for Deluxe Corporation

Don't believe the outside hype

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Marketing in Shoreview, MN
Current Employee - Marketing in Shoreview, MN

I have been working at Deluxe Corporation full-time (more than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Work/Life balence respected
Leaders are visable and make it a point to communicate with employee's
Vision to recreate and reinvent after the less demanded check

Cons

Leader's are disjointed
Fear and bulleying are how leaders get things done
Decisions aren't made by competent managers but rather pressure from managers above them
Very hard culture for "outsiders" to acclamate to.
No room for advancement in certain groups

Advice to Management

Trust mid level managers to make their own decisions vs. upper management getting involved and driving decisions.
Create an enviornment in which employee's feel comfortable speaking out
Do something to the culture to ensure new employee's feel like they want to come to work
You've got a great strategy to move you ahead but remember strategy is nothing without the culture to back it....

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  1. Helpful (1)

    Great co-workers, low/static pay with few opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Service Representative in Shoreview, MN
    Current Employee - Sales & Service Representative in Shoreview, MN

    I have been working at Deluxe Corporation full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People at Deluxe are spectacular, hard workers, persevere through many changes. Open communication between senior leadership and lower level employees/departments is attempted often, and is sometimes successful.

    Cons

    You must constantly act as an advocate for your own survival at Deluxe Corp, with few chances of advancing. Pay increases are typically on an annual basis, but are miniscule. Too many disjointed segments of the business.

  2. Helpful (1)

    Drawn in by a strong Brand name but quickly disappointed by recent changes in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Kansas City, KS
    Former Employee - Anonymous Employee in Kansas City, KS

    I worked at Deluxe Corporation full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free checks
    Great co-workers
    Cafeteria on-site
    Great PTO structure

    Cons

    Multiple layoffs every year
    Inexperienced supervisors
    Favoritism is rampant unfortunately
    Outsourcing to save money

    Advice to Management

    Go back to checks...you have the brand strength there - you took too big a leap with your small business offerings in the Deluxe name. Get rid of the consultants that don't have the experience to develop your programs. All they do is use bully tactics and outsource everything to cut costs. Nothing works as far as systems go and make team members jobs very difficult. You say the difference is Customer Service - it's not. Select services sold to customers are things that they can do for free!

    If you are going to continue with the small business items, go back to the drawing board. Get real experts in there, utilize the companies you purchased and look at it from the Customer's perspective and offer services that are meaningful to them and their businesses. Deluxe was a great company who cared about it's employees and customers. I wish you future success by remembering how you got there in the first place.

There are newer employer reviews for Deluxe Corporation

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