Pros

Great place to learn about american mid-century design. Great working with and educating, and exposing the local Community about modern design.

Cons

In my particular location there was an extremely high turnover rate in the management position. Upper management has no foresight and thus is forced to deal with issues in a reactionary way. Upper management treats the acct. execs. with no respect - resorting to threats of termination to raise sales rather than provide any concrete support. The amount of sales promotions increased from 2 major sales promotions per year to more than 5 per month.

Advice to Senior Management

Since there is a lack of true leadership at Design Within Reach -- there is no advice that would be accepted. No sense in throwing pearls before swine.