There are newer employer reviews for Detroit Medical Center
There are newer employer reviews for Detroit Medical Center

See Most Recent

A fine place to learn

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Process Improvement in Detroit, MI
Current Employee - Process Improvement in Detroit, MI
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Detroit Medical Center full-time (More than 5 years)

Pros

A Great place to learn

Cons

A very Large facility without direct leadership engagement.

Advice to Management

Continue to work on the employee engagement.

Other Employee Reviews for Detroit Medical Center

  1. Helpful (1)

    Challenging

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Detroit Medical Center full-time (More than a year)

    Pros

    Salary is better than most other hospitals in the metro area. Tuition reimbursement is a great perk.

    Cons

    Poor leaders in place, creates a very poor employee morale. In cases where HR is involved, they are not helpful either. Too much nepotism, causing good employees to get overlooked for promotions.

    Advice to Management

    Think business not personal. Engage with all employees, not just management. Continuously train managers throughout their career to develop strong leaders.


  2. Director Revenue Cycle-Managed Care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Revenue Cycle in Detroit, MI
    Former Employee - Director Revenue Cycle in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Detroit Medical Center full-time (More than a year)

    Pros

    Strong revenue cycle team and mid-level management team with average tenure of over 14 years. Successfully redefined expectations for two major divisions that had preconceived determination of failure based upon poor outcomes from predecessor. Made a strong contribution and provided leadership as member of Technology Committee resulting in adoption of my recommendations of PM/EMR vendor ultimately selected. Additionally, was asked by leadership to provide guidance, development of implementation strategies for working group. Through redevelopment of organizational processes, structure, processes that produced drastic reduction in percentage of A/R outstanding, achieved buy-in and support from Coding Department resulting in improving working relationship that produced improved delivery days for charges. Through my oversight role of the third party billing company contracted with the group, improved efficiencies, standardization of revenue generation, enhancement of solutions and delivery of stronger data for strategic analysis. Through this oversight, influenced billing company to adhere to reach and meet MGMA top 10% industry standards for productivity, error rate percentage, Days in A/.R.

    Cons

    Diverse set and scope of challenges, ranging from maneuvering through multiple organizational structural entrenchments to obtaining the level of support from counterparts within the hospital system via atypical silo mentality

    Advice to Management

    My advice to management would be retrospectively 1) Not negotiate and enter into a billing contingency agreement that was 30% higher than industry standards for similar services. 2) Increase budgeting for increased investment into IT/.PM enhancements. 3) Shift focus from having total gross charges as a main monthly benchmark and be more focused on the actual net revenue collection figures. 4) When decision was made to eliminate revenue cycle division, presentation was not done in a professional manner (manager read with head down from a piece of paper), with immediately leaving the room after stating every job in the division was being eliminated without allowing 26 ftes to pose any questions. 5) Would have recommended to leadership not to allocate separation responsibility after only being on board for 10 days, which resulted in a result of a very sterile, non-caring attitude. 6) If an entire division is to be eliminated, not to make it that In order to qualify for any severance that every fte would have to be at work for the next two week.


There are newer employer reviews for Detroit Medical Center
There are newer employer reviews for Detroit Medical Center

See Most Recent

Work at Detroit Medical Center? Share Your Experiences

Detroit Medical Center

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.