There are newer employer reviews for Dex One
There are newer employer reviews for Dex One

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Great position for someone looking to break into advertising sales

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Executive in Chicago, IL
Former Employee - Account Executive in Chicago, IL

I worked at Dex One

No opinion of CEO
No opinion of CEO

Pros

Good compensation, Free to manage own time, Great recognition, Flexible schedules.

Cons

Yellowpages is a tough sell. Rejection is a very real thing. If dont have tough skin this will wear on your eagerness quickly

Advice to Management

Look for ways to capitalize on your customer base. Electronic product suite needs updating.

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  1. Helpful (3)

    Not worth the time or energy

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Dex One

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    people, location, work-life balance, easy work, some small perks

    Cons

    management is clueless and stuck in the 1800's

    Advice to Management

    embrace the now and stop relying on methods that only worked in the 1800's. put the right people in the right jobs


  2. Helpful (5)

    Quickly snowballing downhill

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product in Santa Monica, CA
    Current Employee - Product in Santa Monica, CA

    I have been working at Dex One

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Work-life balance: flexible schedule (work from home, etc), 20 days off per year plus holidays - Compensation: above average salary, 6% 401k match - Location: Santa Monica office building with Starbucks, Renovo, La Salsa, sushi, dry cleaning, etc. downstairs - Food: catered lunch on Mon and Wed, Bagels on Fri, 25 cent vending machine - Offsite enrichment: sponsored conferences and training (within reason and approval) - Smart colleagues in Santa Monica (although they are quickly disappearing... see retention issues under "Cons") - Level of effort required: the bar is currently set so low that little effort will make you shine

    Cons

    - Culture: formerly one of LA's "Best Places to Work," Business.com was acquired by RH Donnelley (now Dex One) in 2007. Since then, culture has gone downhill as a lot of the people who made it special left in droves, they were replaced with ineffective leaders without strategy (details below), causing even more employee attrition (details below). - Leadership: lacking vision and direction, leadership continually promises strategy and change yet fails to deliver. Partially to blame is the industry itself, as the parent company is deeply ingrained with the dying print yellow pages and is largely disconnected to the needs of the interactive division (aka the future of the company). - Employee attrition: due to lack of leadership and strategy, the aforementioned smart employees end up wasting time and energy on useless projects that will never launch or contribute to company success. This causes frustration and boredom, resulting in a mass exodus and continuous trickle of employees leaving the company (even taking pay cuts). That being said, leadership has voiced that there is no current retention plan for the employees that are left. - Expensive health benefits: the Santa Monica office is grouped with the rest of Dex One around the country (largely Cary, NC and Denver, CO), although the SM demographic is younger and healthier. Salary brackets for premiums are also uniform, forcing SM employees into the highest premiums although it's cost of living that enables the higher salaries. There is no longer an HMO offering. With all aforementioned changes (causing up to 300% increase in cost for some employees), the communication was very poor and misleading.

    Advice to Management

    Leadership shouldn't just be reflected on VP, SVP, or C-level titles; it should be acted and carried out. Decide on a strategy once and for all, and stick with it, live it, breathe it throughout the organization. Realize that although print is still the cash cow, it is dying, and interactive (projects and employees) needs to be the highest priority. So, make extra effort to retain the dwindling interactive talent that you have left, as supposedly we are the future of the company.


There are newer employer reviews for Dex One
There are newer employer reviews for Dex One

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