There are newer employer reviews for Diakon Logistics
There are newer employer reviews for Diakon Logistics

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Responsibility Accounting Done Wrong

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager
Current Employee - Operations Manager
Doesn't Recommend
Negative Outlook

I have been working at Diakon Logistics full-time

Pros

The salary is decent in this economy and there are some nice perks like the auto allowance and selecting your own staff.

Cons

The client interferes with and basically runs your operations, then steps back when things go wrong. There is little support from corporate in this respect. This is very unfortunate for managers because Diakon uses responsibility accounting to evaluate performance. The problem is that they company does not distinguish between controllable and uncontrollable revenues and costs when doing so.

Advice to Management

Encourage honesty in the monthly ops report. Follow up on problem indicators within that report. Support the location managers. When the client is difficult, don't hold your managers accountable for costs that are out of their control.

Other Employee Reviews for Diakon Logistics

  1. good company chaotic office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Diakon Logistics (Less than a year)

    Pros

    competitive pay. great manager that i worked with day to day. set schedule was nice. opportunity for growth.

    Cons

    shared an office with another company. complete and utter chaos. extremely noisy and unprofessional. unorganized. absolutely no training

    Advice to Management

    understand that it is already hard for your employees to focus on 12 things at once and don't get upset when they have trouble tuning out said 12+ distractions when you are wanting their full attn. also it is extremely unprofessional to expect to get anyone's attention by yelling at them in a call center environment


  2. No appreciation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Diakon Logistics full-time

    Pros

    The corporate office staff are very nice and helpful.

    Cons

    To upper management you are nothing but a number. Always kept in the dark and everything is always a big secret. Unless you are among a select few you will never be shown appreciation. Will never come directly to you about anything, will be secretive and pass it off onto a location manager, and then pass judgement regardless of the situation.


There are newer employer reviews for Diakon Logistics
There are newer employer reviews for Diakon Logistics

See Most Recent

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