There are newer employer reviews for Diakon Logistics
There are newer employer reviews for Diakon Logistics

See Most Recent

Responsibility Accounting Done Wrong

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager
Current Employee - Operations Manager

I have been working at Diakon Logistics full-time

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

The salary is decent in this economy and there are some nice perks like the auto allowance and selecting your own staff.

Cons

The client interferes with and basically runs your operations, then steps back when things go wrong. There is little support from corporate in this respect.

This is very unfortunate for managers because Diakon uses responsibility accounting to evaluate performance. The problem is that they company does not distinguish between controllable and uncontrollable revenues and costs when doing so.

Advice to Management

Encourage honesty in the monthly ops report. Follow up on problem indicators within that report. Support the location managers. When the client is difficult, don't hold your managers accountable for costs that are out of their control.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. good company chaotic office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Diakon Logistics (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    competitive pay. great manager that i worked with day to day. set schedule was nice. opportunity for growth.

    Cons

    shared an office with another company. complete and utter chaos. extremely noisy and unprofessional. unorganized. absolutely no training

    Advice to Management

    understand that it is already hard for your employees to focus on 12 things at once and don't get upset when they have trouble tuning out said 12+ distractions when you are wanting their full attn. also it is extremely unprofessional to expect to get anyone's attention by yelling at them in a call center environment


  2. Clerical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical
    Former Employee - Clerical

    I worked at Diakon Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    At first, they'll teach you stuff. Then they just expect you to learn it on your own by osmosis or something.

    Cons

    Vacation time is 5 days a year which is completely unfair and ridiculous. They don't offer many benefits or incentives to work here. They continue to keep managers who are verbally abusive to their employees and wonder why people continue to quit. Upper management is like a clique and it's high school again. They play games and if you don't fit in their "clique" then you won't get anywhere

    Advice to Management

    Fire a lot of the managers that are abusing employees! Give more time off or INCENTIVES for people to stay.


There are newer employer reviews for Diakon Logistics
There are newer employer reviews for Diakon Logistics

See Most Recent

Work at Diakon Logistics? Share Your Experiences

Diakon Logistics

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.