DialAmerica

  www.dialamerica.com
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231 Employee Reviews (View Most Recent)

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very good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Agent  in  Ocala, FL
Current Employee - Customer Service Agent in Ocala, FL

Pros

quality training before your put on the phone, no experience required, great hours, very clean work area, up to date technology, and always a team leader on sales floor to help in anyway.

Cons

The dialer is down from 2pm thur 5pm, if you want to work extra hours or makeup time, you have to come back at 5pm to do so.

Advice to ManagementAdvice

It would be great, to be able to stay and work extra hours, or makeup hours, without having to leave and come back later. I think, by keeping the dialer running from 2pm or say 2:30pm, you would be able to offer more hours and I believe staff would be willing to work more extra hours, if this was in place.

Recommends
Positive Outlook
No opinion of CEO

Other reviews for DialAmerica

  1. 2 people found this helpful  

    Relaxing and Full Filling Job with a Happy and Positive work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fundraising  in  San Diego, CA
    Current Employee - Fundraising in San Diego, CA

    Pros

    I needed a part time job with flexible hours and Dial America has AM hrs Pm Hrs great for stay at home moms etc that can wk while the kids are in school or just a 2nd job The supervisors are very helpful for training or just any concerns you may have You also have the opportunity to make more $$$.

    Cons

    It would be the tattoo policy must be covered its hard sometimes and we don't see the public but I understand the reasoning is to keep a professional atmosphere and if you are dressed professional you feel more professional. No benifits

    Advice to ManagementAdvice

    Keep up the positive feedback whether a employee has a bad day or a great day

    Recommends
    Positive Outlook
  2.  

    Team Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ocala, FL
    Current Employee - Anonymous Employee in Ocala, FL

    Pros

    The environment is positive and fun. There is always someone ready to help you. I love coming to work!

    Cons

    Can’t think of any at this time

    Advice to ManagementAdvice

    Keep teaching and developing

    Recommends
    Positive Outlook
    Approves of CEO
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