DialAmerica
3.2 of 5 215 reviews
www.dialamerica.com Mahwah, NJ 1000 to 5000 Employees

215 Employee Reviews (View Most Recent)

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1 person found this helpful  

My experience at DialAmerica

Call Center Agent (Current Employee)
Orlando, FL

ProsThey work well with your schedule, so if you're a student, have a second job, or other commitments this will be a good place of employment for you.

The people and fun environment

Different promotional games

The relationships you build with the management and people around you

Different activities such as culture week, employee/manager appreciation week, potlucks, etc.

ConsNo direct deposit

The equipment(computers, chairs, etc.). It is still functional, but some of the equipment could be a little updated

Advice to Senior ManagementMore hands on training with the agents
Team leads should do more demo calling

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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DialAmerica Social Media Manager responded to this review May 22, 2013 EditDelete
Thank you for your feedback. We are currently testing direct deposit at some of our locations. We hope to have more information on this as we complete our testing.
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Cold Calling Woes

    Telemarketer (Former Employee)
    Amherst, NY

    I worked at DialAmerica part-time for less than a year


    Pros: -Nice bonuses for hitting goal at night Cons: -Not getting paid when server was down No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    DialAmerica gave me a opportunity and has recognized and rewarded my hard work and potential.

    Anonymous Employee (Current Employee)

    I have been working at DialAmerica full-time for more than a year


    Pros: DialAmerica gave me an opportunity when I was having difficulty finding a job due to being overqualified. They recognized my potential and I have been… Cons: When I first became a part-time manager, I actually made less than I did as a salesperson. Management salaries are lower than industry… Advice to Senior Management: Allow management to give references for their employees. The dress code could be revised for a call center. Allowing tattoos, earrings for men, and one or… Yes, I would recommend this company to a friend More
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