DialAmerica

  www.dialamerica.com
  www.dialamerica.com
There are newer employer reviews for DialAmerica

 

Good place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Inbound Sales Representative in Greenville, SC
Current Employee - Inbound Sales Representative in Greenville, SC

I have been working at DialAmerica part-time (less than an year)

Pros

Fair compensation, good team leaders, opportunities to advance, inbound calling program, great environment, excellent co-workers.

Cons

Scripted calls (can get boring), Part-time only, no health benefits.

Recommends
Neutral Outlook
No opinion of CEO

268 Other Employee Reviews for DialAmerica (View Most Recent)

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  1.  

    More Structure would be beneficial to the company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DialAmerica

    Pros

    The managers and the atmosphere is awesome.

    Cons

    The pay is not worth the amount of work that is to be done. The fact that we cannot have our cell phones when there is down time makes the day drag. More than 30 hours would make up for the lack of pay. Music should be allowed.

    Advice to ManagementAdvice

    Spruce up the fact that electronics are not allowed to make for happier agents and pay agents for the amount of work that they are required to do. It is not fair that other call centers are making $12+ and they only have to go through the initial training whereas at DialAmerica, agents are constantly being trained for multiple clients and are only getting paid $9.25

  2.  

    All we did was harass customers with phone calls until they gave in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Sales in Rochester, NY
    Former Employee - Outbound Sales in Rochester, NY

    I worked at DialAmerica part-time (less than an year)

    Pros

    If you can make sales over the phone constantly and not be bothered by cranky customers who are called 10 times a day, everyday, and make sales you can make good money sitting in front of a computer with headphones on your head.

    Cons

    Harassing customers. Low base pay.

    Advice to ManagementAdvice

    Really need to rethink about the morale of calling customers 10 times a day, everyday, for over 6 months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for DialAmerica

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