DialAmerica

  www.dialamerica.com
  www.dialamerica.com
There are newer employer reviews for DialAmerica

 

If you're looking for a job with flexible scheduling that can work around a school schedule, this is your place.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Williamsville, NY
Current Employee - Customer Service Representative in Williamsville, NY

I have been working at DialAmerica part-time (less than an year)

Pros

Flexible scheduling, performance based incentives, strong training program.

Cons

Low hourly, computer equipment is old and frustrating, difficult to reach top incentive pay.

Advice to ManagementAdvice

Do something about customer inquiry calls hurting your call stats. It's not fair.

Recommends
Negative Outlook
No opinion of CEO

268 Other Employee Reviews for DialAmerica (View Most Recent)

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  1. 1 person found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Analyst in Mahwah, NJ
    Former Employee - Database Analyst in Mahwah, NJ

    I worked at DialAmerica full-time (more than 5 years)

    Pros

    Easy going, good group of people to work with. Opportunities for advancement.

    Cons

    Need to update their pay scale. People are grossly underpaid and over worked.

    Recommends
    Neutral Outlook
  2.  

    Depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Agent in Athens, GA
    Former Employee - Customer Service Agent in Athens, GA

    I worked at DialAmerica full-time (more than an year)

    Pros

    Room to advance but it takes a long time.

    Cons

    Treated like children. Have to ask to use restroom. Very short lunch. Not much incentive.

    Advice to ManagementAdvice

    Don't treat everyone as expendable. Even though they are. Make them feel valued.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for DialAmerica

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