There are newer employer reviews for DialAmerica

DialAmerica is the most rewarding job I have had.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in North Charleston, SC
Current Employee - Anonymous Employee in North Charleston, SC

I have been working at DialAmerica full-time (more than 8 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

I have worked with DialAmerica for several years and can honestly say it is by far the most rewarding job I have had. The people I work with are incredible. Management is sincere in their efforts to guide me to success every day. I feel like I am part of a team and that my work matters - my work makes a difference!! I don't dread coming into work each day. I look forward to the interactions I will have with my coworkers and team members.

Cons

Every job has negatives. Some days are more challenging than others; however, on those days it helps to have supportive / understanding managers to work with. Dial doesn't pay as much as other call centers in the area - but the stability, flexible scheduling, awesome environment and professionalism here make up for that.

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  1. A great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at DialAmerica part-time (more than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay positive people to work with

    Cons

    Some upper management forget being agents and how they feel benefits

    Advice to Management

    Keep doing what you do

  2. 2nd family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oak Brook, IL
    Current Employee - Anonymous Employee in Oak Brook, IL

    I have been working at DialAmerica full-time (more than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I have worked at Dial for a long time. They have always been flexible with my schedule as needed. There are a lot of great people in our office. I consider many of them my friends and some are like family. We do a lot of fun things, like play Wii and have dress up/ spirit days. Sometimes we do things for local charities, which make me feel great. I look forward to working here for many more years to come.

    Cons

    There's not a lot I dislike about Dial. As in most places communication could always be better and I wish I was paid a bit more.

    Advice to Management

    Keep on doing the great job that you do!

There are newer employer reviews for DialAmerica

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