There are newer employer reviews for Dialog Direct
There are newer employer reviews for Dialog Direct

See Most Recent

A growing company for a growing future.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Troy, MI
Current Employee - Customer Service Representative in Troy, MI

I have been working at Dialog Direct full-time (More than a year)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

It is always to room for expansion and opportunity into a new area of business in the company itself, which can lead into moving up the ladder.

Cons

Not always getting direct, clear-cut answers to some questions in which I think that is important to answer and should be answered in a timely manner.

Advice to Management

Show a little more loyalty to the workers that have been there on a constant basis.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Smoke and mirrors, too much pandering. Terrible culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agent in Troy, MI
    Current Employee - Insurance Agent in Troy, MI

    I have been working at Dialog Direct full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    A paycheck, and a means to pay the bills while looking for true opportunity.

    Cons

    Lot's of discontent; employees fill disposable. Management unprofessional, mostly rep's with a superficial title. Minimal hourly wages, and they pay bi-weekly...yuk!

    Advice to Management

    Seek professional managers, from the outside to bring indiscriminate unbiased and proven management techniques. Provide growth path and create a culture of full disclosure when it comes to wages and bonuses.


  2. Great opportunity to learn new skills and to work with a wide diverseness of people and management styles.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Shared Supervisor in Orem, UT
    Current Employee - Inbound Shared Supervisor in Orem, UT

    I have been working at Dialog Direct full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Like I mentioned in my title great place to learn new skills, there is always the support from upper managers and willingness to try new approaches.

    Cons

    New team members have the negative attitude as this is just another call center or this is just a job for now. Shortly after they drop that mindset they see quickly the new skills and opportunities that open up.

    Advice to Management

    Give until they can't live without you, and The squeaky wheel gets the oils. If you want to get ahead in Dialogue Marketing Ask for it, then take it.


There are newer employer reviews for Dialog Direct
There are newer employer reviews for Dialog Direct

See Most Recent

Work at Dialog Direct? Share Your Experiences

Dialog Direct

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.