Dialog Direct

  www.dialog-direct.com
  www.dialog-direct.com
There are newer employer reviews for Dialog Direct

 

Not just a call center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Dialog Direct full-time (more than 3 years)

Pros

This company goes well beyond the traditional Call Center by providing full-service customer engagement based on solid partnerships and strategic alliance with their clients.

Cons

Rapid growth can cause challenges. Building bench strength is critical to supporting the velocity of onboarding new business.

Advice to ManagementAdvice

Bulid strong leadership at all levels at same rate as bringing on new business, incuding internal support teams.

Recommends
Positive Outlook
Approves of CEO

52 Other Employee Reviews for Dialog Direct (View Most Recent)

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  1.  

    Gained a lot of experience, but was payed $15,000 less then the states average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dialog Direct full-time

    Pros

    Great place to gain experience in the field of call center and outsourcing

    Cons

    The pay is not that great. Some of the senior management have questionable intellect.

    Advice to ManagementAdvice

    Don't overwork and undervalue employees who are willing and able to perform. If someone shows promise you pile such an erroneous amount of work on them that they are unable to have a life outside of work. the demands most definitly out weigh the compensation.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A decent college job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Orem, UT
    Former Employee - Customer Service Representative in Orem, UT

    I worked at Dialog Direct part-time (less than an year)

    Pros

    Flexible schedules, fun people to work with.

    Cons

    Not willing to work with medical issues, lack of contact and clarification between employee and manager.

    Recommends
    No opinion of CEO
There are newer employer reviews for Dialog Direct

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