Diamond Wireless

  www.diamond-wireless.com
  www.diamond-wireless.com
There are newer employer reviews for Diamond Wireless

 

Competitive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in San Antonio, TX
Former Employee - Sales Associate in San Antonio, TX

I worked at Diamond Wireless full-time (less than an year)

Pros

I learned more about the information and telecommunications industry from this job than any before it. In fact, I was excited to learn that they will give you an actual training (i.e. when you begin, you aren't just told to sit in front of a computer and complete the videos, or given a day-long lecture on policy and procedure, then shoved in the pool. This company prides itself on being the best-educated staff in their business, as well as the most competitive. Also, your wages are full-commission (or minimum wage, whichever is greater), which means that pay is phenomenal! Further, management really knows how to create a fun workplace and keep their staff driven with contests, free conversation, and encouraged competition between individuals and teams with rewards that people actually want. (If you win a contest, you don't just get a little pin for your nametag that says "Good work, Gipper!" There are actual benefits.)

Cons

There are quotas and serious consequences for having "a bad month". Also, sometimes competition can go too far, causing personal issues between colleagues (especially when traffic slows in May and September).

Recommends
Positive Outlook

57 Other Employee Reviews for Diamond Wireless (View Most Recent)

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  1.  

    Really good. Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Las Vegas, NV
    Former Employee - Store Manager in Las Vegas, NV

    I worked at Diamond Wireless full-time (more than an year)

    Pros

    Learned a lot about sales. There I learned how to lead and train. I learned more at Diamond then any other job I ever had. Promoting comes from within and a great company to grow with.

    Cons

    Long Long hours. Pay needs to be better for store managers, at least in the Las Vegas market

    Advice to ManagementAdvice

    Keep up the great work. I will take everything I have learned there and apply it to the rest of my life!

    Recommends
    Positive Outlook
  2.  

    Goodbye positive emotions, hello stress and overwhelming fear of termination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Vancouver, WA
    Former Employee - Sales Associate in Vancouver, WA

    I worked at Diamond Wireless full-time (less than an year)

    Pros

    Commission structure could make you a lot of money if you're good at what you do
    Plenty of hours
    Helping customers solve their problems with their plan or devices

    Cons

    From the location that I worked for I was hired on the spot for they were understaffed, at first the environment looked promising, and everyone seemed nice. And then I learned the reason why they were always so understaffed, the long hours, sometimes even past 40 hours and ridiculous quota that you have to achieve by the end of the month. 2 Employees quit during my time spent there do to being treated unfairly and having a more than personal boss, who always shoved his way into his employees personal life, severing that balance between being a manager and a friend, and took life out of work into the work place to create a rather uncomfortable environment. They also do not pay you for your mileage to go to monthly meetings, but only hourly pay (which is only minimum wage), people have traveled almost 50 to 60 miles to go to meetings and being paid for 2 hours of time doesn't even fill the gas tank for some cars!

    Advice to ManagementAdvice

    Change your pay structure, as well as provide flexible hours for your employees, change compensation and legitimately train managers on how to balance personal interactions with employees and work interactions. Because following an employee on instagram, twitter, etc. and then bringing it up and using it in the workplace when it is no one else's business crosses the line.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Diamond Wireless

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