Dick's Sporting Goods
2.9 of 5 720 reviews
www.dickssportinggoods.com Pittsburgh, PA 5000+ Employees

720 Employee Reviews (View Most Recent)

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3 people found this helpful  

Life here is like a roller coaster it has it's high up and sometimes it s super lows!!

Store Manager (Former Employee)
Bakersfield, CA

ProsCan be a very fun enviroment to work in.
Company has a lot of contests that are attainable.
Fast Paced enviroment with constatn change each week and month and year.
Management pay is highly competitive and so are the benefits
Great advancement opportunities.
Company is always changing and trying to better itself.
Company is driven to make reporting easy for management to read and understand
Corporate buyers and team are always looking for feedback from store management
Company spends money on upkeep of store to make sure they are fresh and clean
Stock incentives
Discounts and cetting edge new golf product

ConsSenior Management sometimes sets goals at unachievable levels and timeframes.
 Payroll lacking in order to give customer service as needed
Bonus is lacking compared to other companies
Guidance is usually opposite from district leadership, to Regional and then Corporate staff
Highly Loss Prevention driven and focused company, sometimes a little overboard.
Shipping from DC's can incur quite a bit of shrink and no control by store, but all accountability.
Lack of training for management staff leads to high turnover.

Advice to Senior ManagementMore training for Management staff, a set training schedule with District Leadership held accountable, has to be supervised by someone outside the District Team.

Payroll has to be looked at more closely as staffing levels can be inadequate at times due to cutbacks. Competition is going to be based on service and at times there are no sales associates on the floor to help.

Getting out of touch with the customer seems to be the trend as the company cuts back on payroll and is using more visual aid tools for customer self service. This is good for the customer who does their research but not for the 1st time parent of a little leaguer, football player, etc etc.

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    • Work/Life Balance
           
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    1 person found this helpful  

    It was a good learning experience.

    Customer Engagement Specialist (Former Employee)
    Noblesville, IN

    I worked at Dick's Sporting Goods


    Pros: Dicks Sporting Goods was good at working with my school… Cons: It seems that management never talks to each other. They let many people slide by who should not be working for the company. Finally, they… Advice to Senior Management: The CES should be a position where they are able to jump on the register when needed. Too many times do customers complain to the… More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    It's not that great

    Freight Flow Lead (Current Employee)
    Atlanta, GA

    I have been working at Dick's Sporting Goods


    Pros: Discounts, the atmosphere is good and also the people that you… Cons: Managers don't care for their employees, any complaints on management don't get any action… Advice to Senior Management: They need to take into consideration the employees, my store is run by a complete… No, I would not recommend this company to a friend More
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