Dick's Sporting Goods

  www.dickssportinggoods.com
  www.dickssportinggoods.com
There are newer employer reviews for Dick's Sporting Goods

1 person found this helpful  

Only if your desperate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Bicycle Tech in Newark, DE
Current Employee - Bicycle Tech in Newark, DE

I have been working at Dick's Sporting Goods part-time (less than an year)

Pros

Some of the discounts are ok, The other part time workers. Meeting new customers.

Cons

Where to start, this company stinks from the ground up. Honestly im not sure how they stay in business. Let me give you some examples.

   Our new store manager gives a huge meeting on how only one employee at a time can go on break, then for lunch him and the other manger go out for an hour lunch.

   They do not seem to care a bit about the employees, breaks are hard to get, they have an attitude like you are bothering them if you ask for your break. Lunch breaks are also very hard to get, i finally had to just leave cause managment didnt want to deal with the problem that day.

  When i was hired i had great managers, and a great work enviroment, now with new managment its not that way. Managers routinely yell at employees, belittle them in front of others, basicly they act like they have had no managment training what so ever.

  Bike shop is a mess, you cant get tubes from this company. Tubes for crying out loud. Its three months and i still cant get 26' mtn bike tubes in shrader valve. Same goes for kickstands.

  Of course as a huge company devoted to providing 100 percent customer satifiaction they only provide you with like two to three sizes in bikes. 16,18,20 inch sizes. Anything bigger needs special ordered. And the special order system is a huge mess. Most the time we would get bikes, it would be 8 models of the exact same size. What a joke.

  Company doesnt care about employees, they dont pay worth a darn and the discounts arnt that good. They pay lip service to customer service, but in the end only look for ways to blame the employes for the lack of payroll.

  Oh, and when you read reviews on DSG.com about bikes and see that pedals fall off, that is entirely a assembly issue, not a bike failure issue. Get your people some training, the guy i took over from didnt use any grease, true wheels, adjust hubs, or produce safe bikes in any way, shape or form. I had to come in on my time off to train him to get him up to a good level of beuilding bikes.

  Forget about getting tools, bike shop has been stripped of tools, and there is never money to get new ones. We just turn away customers who want repairs.

  I am finally walking away from this place.
 First : of all they managers are very bad at employee relations. with very few exceptions.
Two : they keep changing the sceadual every week, so there is no way to plan your life.
Three: They are more concerned with score more and score cards then making sure people get thier breaks.
Four: they treat employees as disposable, employees who feel this way then give bad customer service.

Advice to ManagementAdvice

Before you promote some of these "professional" managers, how about getting them some real manager training. These people are a joke you have sent us.

Doesn't Recommend
Negative Outlook
No opinion of CEO

858 Other Employee Reviews for Dick's Sporting Goods (View Most Recent)

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  1. 1 person found this helpful  

    Over worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apparel Associate in Madison, WI
    Former Employee - Apparel Associate in Madison, WI

    I worked at Dick's Sporting Goods part-time (more than an year)

    Pros

    Good discount. Flexible shifts. Company discounts at other stores affiliated with Dick's Sporting Goods. During holidays, coupons for brand name apparel.

    Cons

    Store is understaffed. Work most of shift solo, even during holidays. Have to pull associates from other departments to cover for understaffed, leaving more areas uncovered.

    Advice to ManagementAdvice

    Treat your employees like people, not objects

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Buford, GA
    Former Employee - Sales Associate in Buford, GA

    I worked at Dick's Sporting Goods part-time (less than an year)

    Pros

    You get to wear gym shoes, that's about it.

    Cons

    Horrible management - they are only there to work you so they can make a bonus and move up in the company. They do not care if you have prior experience or a college degree, all they want is someone that can help make sales goals and work horrible hours. Hourly rate is poor, turnover rate is high, and hours are cut constantly, not guaranteeing the hours you were told at your interview.

    Advice to ManagementAdvice

    Stop treating the associates like drones, and more like people. And don't lie about hours when you interview people - Dick's will cut hours before they cut prices, leaving customers frustrated because there is no help on the floor and associates working multiple departments since there isn't enough coverage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Dick's Sporting Goods

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