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It's retail. Even if you work hard and follow the rules, you'll probably never get promoted. But that's retail.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Lodge Lead  in  Dallas, TX
Current Employee - Lodge Lead in Dallas, TX

I have been working at Dick's Sporting Goods full-time for more than 10 years

Pros

If you want a challenge, this is the place for you. Yes, it's an autocracy, but if you can survive at Dick's, you can handle just about anything at any other company. It's a beat-down, and it takes a special type of person to excel at DSG, but don't expect to get promoted. Just expect to be able to handle anything at any other company and treat it like a walk in the park.

Cons

Completely disorganized from the top down. Corporate management has absolutely zero experience with day to day retail store operations, and they think it's beneath them to actually spend some time working in a store like a regular associate, so they're completely disconnected from what actually happens in their own company. This creates a massive rift, and nobody above the district level seems to have any grasp on what is actually happening in the company. And outside of the stock prices, it feels like nobody really cares. The associates are expected to perform several weeks worth of tasking in a couple hours, but the company still preaches a "customer service" attitude. Coming from a company that truly focused on customer service, Dick's has literally beaten it out of me. It's impossible to meet their expectations and still help customers, so you literally have to ignore customers so you can finish all the tasks that Dick's expects you to complete, otherwise your job is in jeopardy. That's the philosophy of WalMart, and we should be better than that.

Advice to ManagementAdvice

Nobody in Pittsburgh will care, but this company really needs to figure out who's in charge. It's like there's 7 heads and 1 body. You can't give a computer 7 different orders, and expect results, just like you can't tell a person 7 different and conflicting orders and expect them to get anything done. If you want us to help customers, then give us the payroll to actually help them. Probably 75% of the people that walk in our stores never see a single associate besides their cashier, and that's not the way we should be doing business.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

Other Reviews for Dick's Sporting Goods

  1.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Louisville, KY
    Former Employee - Cashier in Louisville, KY

    I worked at Dick's Sporting Goods part-time for more than 3 years

    Pros

    Discount, some staff were great

    Cons

    Hours, pay, no increase in pay

    Advice to ManagementAdvice

    Don't hire people that are incompetent or lazy

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Great people to work with

    • Senior Management
    • Culture & Values
    Former Employee - Sales Associate  in  Mars, PA
    Former Employee - Sales Associate in Mars, PA

    I worked at Dick's Sporting Goods part-time for more than a year

    Pros

    Friendly staff, flexible hours, friendly management

    Cons

    Sales can be tedious, but that's with any retail job

    Recommends
    No opinion of CEO
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