Dick's Sporting Goods
2.9 of 5 720 reviews
www.dickssportinggoods.com Pittsburgh, PA 5000+ Employees

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2 people found this helpful  

It's retail. Even if you work hard and follow the rules, you'll probably never get promoted. But that's retail.

Lodge Lead (Current Employee)
Dallas, TX

ProsIf you want a challenge, this is the place for you. Yes, it's an autocracy, but if you can survive at Dick's, you can handle just about anything at any other company. It's a beat-down, and it takes a special type of person to excel at DSG, but don't expect to get promoted. Just expect to be able to handle anything at any other company and treat it like a walk in the park.

ConsCompletely disorganized from the top down. Corporate management has absolutely zero experience with day to day retail store operations, and they think it's beneath them to actually spend some time working in a store like a regular associate, so they're completely disconnected from what actually happens in their own company. This creates a massive rift, and nobody above the district level seems to have any grasp on what is actually happening in the company. And outside of the stock prices, it feels like nobody really cares. The associates are expected to perform several weeks worth of tasking in a couple hours, but the company still preaches a "customer service" attitude. Coming from a company that truly focused on customer service, Dick's has literally beaten it out of me. It's impossible to meet their expectations and still help customers, so you literally have to ignore customers so you can finish all the tasks that Dick's expects you to complete, otherwise your job is in jeopardy. That's the philosophy of WalMart, and we should be better than that.

Advice to Senior ManagementNobody in Pittsburgh will care, but this company really needs to figure out who's in charge. It's like there's 7 heads and 1 body. You can't give a computer 7 different orders, and expect results, just like you can't tell a person 7 different and conflicting orders and expect them to get anything done. If you want us to help customers, then give us the payroll to actually help them. Probably 75% of the people that walk in our stores never see a single associate besides their cashier, and that's not the way we should be doing business.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    Cashier

    Cashier (Former Employee)
    Louisville, KY

    I worked at Dick's Sporting Goods part-time for more than 3 years


    Pros: Discount, some staff were great Cons: Hours, pay, no increase in pay Advice to Senior Management: Don't hire people that are incompetent or lazy No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Only if your desperate

    Bicycle Tech (Current Employee)
    Newark, DE

    I have been working at Dick's Sporting Goods part-time for less than a year


    Pros: Some of the discounts are ok, The other part… Cons: Where to start, this company stinks from the ground up. Honestly im not sure how they stay in business. Let me give you some… Advice to Senior Management: Before you promote some of these "professional" managers, how about getting them… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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