Dick's Sporting Goods

  www.dickssportinggoods.com
  www.dickssportinggoods.com
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1 person found this helpful  

Great growth opportunity but little career development and tough executive environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director  in  Coraopolis, PA
Former Employee - Director in Coraopolis, PA

I worked at Dick's Sporting Goods full-time for more than 8 years

Pros

Lots of opportunity at growth retailer

Cons

tough political environment to navigate

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

797 Other Employee Reviews for Dick's Sporting Goods (View Most Recent)

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  1.  

    The job is like any other retail experience, not horrible, but certainly not great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist  in  Queensbury, NY
    Current Employee - Customer Service Specialist in Queensbury, NY

    I have been working at Dick's Sporting Goods part-time for more than a year

    Pros

    If you like sports, and wish to share that knowledge with others, than it can be a great atmosphere for you. Also, if you truly enjoy working with customers, than you may also enjoy many of the encounters. The employee discount is more than several other retail companies, at 25% of regular price. The wide array of sporting related services they offer can be a great boon to customer interaction.

    Cons

    Depending on the size of your store, certain policies and practices may be very ineffective and impractical. Like all businesses, strives for bare minimum payroll, to the point of under-staffing, which causes problems not only with workflow, but also with customer satisfaction. Does not offer more than minimum wage pay for most positions, unless necessary. Pushes its sales metrics to the point of being constantly unsatisfied.

    Advice to ManagementAdvice

    Although I understand the high cost of payroll, be aware of how under-staffing affects not only your employees, but also your customers. Too few associates to help the number of customers in your store leads to a completely avoidable, and high, number of dissatisfied customers who intent to spread negative reviews of your company. Also, consider increasing the size of back-stock for your stores. While having a lot of inventory can be expensive both financially and in terms of store size, the lack of available items also hurts customer satisfaction.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good job if you are in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Columbus, GA
    Former Employee - Sales Associate in Columbus, GA

    I worked at Dick's Sporting Goods part-time for more than a year

    Pros

    Flexible hours for young adults in college.
    Young staff that is fun to work with.
    Nice people to hang out with in and outside of work.

    Cons

    Not much thought put into the yearly evaluation

    Advice to ManagementAdvice

    Take advantage of having young ambitious employees. The opportunity is there. The management training program should be promoted to every young kid and should constantly be looked at as a staple of the companies benefit and opportunity.

    Recommends
    Positive Outlook
    Approves of CEO
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