Dick's Sporting Goods

www.dickssportinggoods.com
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There are newer employer reviews for Dick's Sporting Goods

1 person found this helpful  

OK, but unrealistic expectations

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier in Atlanta, GA
Current Employee - Cashier in Atlanta, GA

I have been working at Dick's Sporting Goods part-time (more than a year)

Pros

Get a decent discount, work with some very nice people, try to accommodate your schedule unless it is in the Month of December:) Staying open for Black Friday all day and night like all the loser stores such as *mart, etc.

Cons

I work as a cashier, and these are the duties of a person getting just above minimum wage. Greet customers and ask if they found everything ok, get them to sign up for a scorecard( a free loyalty card), try to upsell a protection plan if available on their product(s), try to get them to open a credit card, take returns, use coupons that only work for 1/2 of our clothing and merchandizing, explain why the other half do not accept coupons, turn away coupons received on the internet from unauthorized places, answer the phone, not allowed to drink water at the front line, and do it all within 1-2 minutes because of the constant understaffing, and fold cloths if you happen to get a breather.

Advice to ManagementAdvice

Hire more cashiers, give cashiers so more $, all employees should sell the protection plan and credit cards, not just the cashiers, type in larger letters which sale clothes are not on sale, have a sign posted we only accept authorized Dick's credit cards. Start making ALL employees mention the scorecard and credit card, everyone should answer the phone. REALLY need to employ more cashiers, waiting in line for 10-15 minutes sucks, and there is no way that the person will get a scorecard let alone a protection plan or credit card. ALL store, no matter the size should have a greeter to help out to show clients where everything is and help keep the lines flowing.

Recommends
Neutral Outlook
No opinion of CEO

1034 Other Employee Reviews for Dick's Sporting Goods (View Most Recent)

Sort: Rating Date
  1.  

    Never enough Payroll to get the job done to standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead in Charlotte, NC
    Former Employee - Sales Lead in Charlotte, NC

    I worked at Dick's Sporting Goods full-time (more than a year)

    Pros

    Great fun work environment. Decent discount. Comfortable attire to wear to work.

    Cons

    Unrealistic expectations with the amount of payroll given to get task done properly. Nor is payroll given to train new associates properly.

    Advice to ManagementAdvice

    If the top priority is taking care of the customer, give the payroll so that the customer can be properly taken care of.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Sports Associate in Saratoga Springs, NY
    Former Employee - Team Sports Associate in Saratoga Springs, NY

    I worked at Dick's Sporting Goods part-time (less than a year)

    Pros

    Good place to work and decent pay

    Cons

    Unorganized and don't sell the top of line products

    Advice to ManagementAdvice

    Not selling the right products.

    Recommends
    Positive Outlook
    Approves of CEO
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