Dick's Sporting Goods

  www.dickssportinggoods.com
  www.dickssportinggoods.com
There are newer employer reviews for Dick's Sporting Goods

 

Fantastic, but ton's of room for improvement.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Novi, MI
Former Employee - Sales Associate in Novi, MI

I worked at Dick's Sporting Goods part-time (less than an year)

Pros

- You get to deal with different people on a daily basis.
- If you enjoy sports, you will enjoy this job.
- Not entirely stressful

Cons

- Constant change in procedures
- Sport's seasons change rapidly, so you're always building and taking down different department specialties
- Under-staffed at most locations
- Poor forms of communications between stores.

Advice to ManagementAdvice

Consider developing a system that can create for easy communication between stores to improve customer satisfaction.

Recommends
Neutral Outlook
No opinion of CEO

894 Other Employee Reviews for Dick's Sporting Goods (View Most Recent)

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  1.  

    Great customer service focused job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/CES in Palm Desert, CA
    Former Employee - Cashier/CES in Palm Desert, CA

    I worked at Dick's Sporting Goods part-time (more than an year)

    Pros

    Part timers get good hours if you are a hard worker (30+). Great employee discount. It's a very determined customer based business, managers care more about a happy customer then clean floor. Very easy register system, easy to learn and easier to use. Every department gets an opener and closer.

    Cons

    Overpriced merchandise, and you can't use your discount on sale merchandise. Peak sale hours are always understaffed. Gondos and tables need to be stocked to perfection because there are audits frequently. There are about 5 register prompts to get customers to get a credit card/buy a warranty. Customers get easily annoyed with this. Managers place a lot of pressure on cashiers for scorecard percentage, credit cards, warranties, etc and always want you to upsell.

    Advice to ManagementAdvice

    Customers hate getting asked so many sales prompts and are easily irritated with the push for cards and warranties.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Best company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dick's Sporting Goods full-time (more than 5 years)

    Pros

    Great people and better customer serves.

    Cons

    zero The company is great to work for and they strive for perfection.

    Advice to ManagementAdvice

    Never stop improving.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Dick's Sporting Goods

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