Digitas – “Pretty good shop for freelancers”

Pros

Good place to freelance, as the rate is decent and they are pretty flexible about coming and going if you have other projects.
Work and assignments are reasonable and can make good portfolio pieces.

Cons

Seemed very account management heavy with a lot of disconnects between the creative and delivery teams.
Some of the delivery team can be a little self-absorbed and condescending, especially to freelance staff.

Advice to Senior Management

I'd take a look at the delivery structure and balance out the creative vs account management staff. Some teams can get a lot more done with a lot less management structure.