There are newer employer reviews for Dillard's
There are newer employer reviews for Dillard's

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Helpful (1)

Disappointed

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Provo, UT
Current Employee - Sales Associate in Provo, UT

I have been working at Dillard's full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Offers insurance. Pay for sales is okay. Customers are fine. Able to do customer service at any register. It's a job.

Cons

Salespeople are upset with each other. Impossible or very high quotas are dictated. Top Management is blamed for poor decisions.

Advice to Management

Happy employees help customers to be happy also. Make customer service more essential. Serve your employees. Let them give suggestions on decisions. Give some sales training. Set a positive attitude. Stop reading the names of the top 10 salespeople daily. Teach and reward teamwork.

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  1. Helpful (1)

    Not what I was made to believe upon interviewing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Augusta, GA
    Current Employee - Anonymous Employee in Augusta, GA

    I have been working at Dillard's full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I am in a commission area so there are opportunities to make extra money, as long as you are agressive and do not do the other assigned work you are required to do. Schedules normally post a month out.

    Cons

    This job is physically demanding, and takes an emotional toll on you. Being in commission, you dont make any money until after you have basically paid back your wages for the month, then, anything above that is yours. There is stock most days of the week, and not everyone is held responsible for doing their part, so others end up doing the bulk of the stock. Lifting, and ladder climbing is required many times a day, and you are often hit with falling shoe boxes for a variety of reasons. The management, from the store manager down to the individual areas, are not friendly, and when a call is placed to have one assist you with a customer situation, no one shows. If they do show, they usually embarass you in front of the customer by talking down to you. When there are markdowns, you are usually given a task to do, that ends up running over when you were supposed to leave, and keeps you from getting sales, which makes it hard to make up the dollars you have been paid. After so many months in deficit you lose your job. Time taken away from sales are rarely coded so that its not going against you. Customers are demanding and can be horrible because they know Dillards will do what ever they want. Schedules are sometimes changed a day or two before hand, and you are not notified of this change, or even asked if you are able to work the proposed change(s), resulting in canceling personal plans.

    Advice to Management

    Show more appreciation for your employees, and teach your management how to be more personable. Get a team hired to do stock work, outside of the dock. Follow up with people when they come to you with an issue. Better training for the employees, and change the way your commission policy works, its unfair and ridiculous.


  2. Cincinnati,OH

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good pay and tri county location doesnt have a lot of traffic

    Cons

    management was bad, if you're part time you get the worst shifts

    Advice to Management

    work together, better train your managers, better attitudes, no place for you to move up as an employee they do not hire from within


There are newer employer reviews for Dillard's
There are newer employer reviews for Dillard's

See Most Recent

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