There are newer employer reviews for Dillard's

1 person found this helpful  

Sales Associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate in Augusta, GA
Current Employee - Sales Associate in Augusta, GA

I have been working at Dillard's full-time (less than an year)

Pros

Lunch hour, Nice discount. Most of the Managers are nice to you. Pay is ok.

Cons

SPH and the ridiculous quota's they enforce on employee's makes it a very hostile work environment in which people knock you down to get to a customer. I had a very good attitude when I started but now I am going to be looking for something else ASAP! They should come up with a more positive way to get their sales than pitting employees' against each other because they are afraid of a pay cut or losing their job. Also they stick you in department with six or more people at the same time of day making it very hard to meet your sales goals especially when its not busy. They seem to want employees to fight and be agressive with each other. They also try and work you in the ground by making you work ridiculousy long hours. Sometimes open to close give or take an hour.

Advice to ManagementAdvice

Listen to your Employee's concerns to avoid a constant turnover rate.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1104 Other Employee Reviews for Dillard's (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Hired under false pretenses as Area Business Manager; given associate job answering to incompetent Area Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Business Manager - Men's Tailored Clothing in Newnan, GA
    Former Employee - Area Business Manager - Men's Tailored Clothing in Newnan, GA

    I worked at Dillard's full-time (less than an year)

    Pros

    Some of the greatest people I've ever met walk through the doors of Dillard's
    Incredible potential (never fulfilled) within the company
    Employee discount
    Weekly pay
    This company could survive the collapse of the US dollar with innovation and progressive change management

    Cons

    Clique management culture at this store.
    Current Men's Area Sales Manager is a two-faced megalomaniac micro-manager. If you don't report every single activity occurring within the area to him you are taken to a stock room and verbally abused for 5 minutes. If any slight is perceived to his ego you will be targeted for termination.
    In front of Store GM he acts courteous and professional (kiss butt) but out of sight he turns into an x style manager.
    You may be hired under a Management title but later told you are just an associate. Get it in writing!!!
    Taking any action as a manager ( aka making a decision) will be considered insubordination.
    Do not believe the upper management speeches about "we are a company that asks why not? If you have a great idea we want to hear about it!" Submitting an idea will get you called into the executive office for a verbal warning you won't be told is occurring.

    Advice to ManagementAdvice

    Create an HR department staffed by experienced outsiders who understand the concept of honesty in hiring
    Corporate is out of touch with store operations but an HR system would solve this matter and would protect employees from ASM's like the one in Ashley Park men's department

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Dillard's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's full-time (more than 10 years)

    Pros

    Great company discount and some in management positions treat their employees well.

    Cons

    Lower level employees are faceless numbers to many members of upper management and are treated like pawns in a chess game. Many times they are blamed for failure when it is really upper management's bad decisions that caused failure.
     I could never figure out the criteria for promotion in some areas- finally figured out that it was arbitrary. ( I was promoted multiple times and when I left was a long term management employee)

    Advice to ManagementAdvice

    Care more about the employees who work in your stores, in turn, they will care more about your customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Dillard's

Work at Dillard's? Share Your Experiences

Dillard's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.