1022 Employee Reviews (View Most Recent)

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Overall good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Department Manager  in  Memphis, TN
Former Employee - Department Manager in Memphis, TN

I worked at Dillard's full-time for more than 5 years

Pros

I was lucky and had a great hands on management crew who were visible and spent time coaching us. Environment was pleasant except Christmas when everybody was stressed

Cons

Nights, holidays, weekends... Gotta love retail. Customers these days are pretty rude and talk down to you

Advice to ManagementAdvice

I wish floor plans and color schemes didn't have to be so rigid and department/area managers could exercise some of there own creativity.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Dillard's

  1.  

    Negative culture fostered by owners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    pay, perks, advancement opportunities if you come in from other companies, great opportunity to interact with customers, if you can really sell and work hard.you'll do well at Dillard's

    Cons

    Very negative at times, exceedingly high expectations, geared toward youthful employees ie. forget about advancing if over the age of 40 (in women)

    Advice to ManagementAdvice

    Positive feedback to employees can be much more motivating than constant negativity

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX

    I worked at Dillard's full-time for more than a year

    Pros

    Great pay
    Team work and meeting great clientele
    Excellent opportunity for sales experience
    Great place if the mall is booming with business or prices are competitive

    Cons

    Count the months your there, if you don't make quota for the 3 months that count your out.
    This relates to if the mall is busy or not, little business means little chance of succeeding.
    Some areas such as Home area are a death trap because of competition and needing constant clients buying dishes, bedding and appliances.

    Advice to ManagementAdvice

    New marketing through email is working, but need to market more, there is not enough demand for the demand that places such as Macy's sell at a lower or equal price.

    Recommends
    Neutral Outlook
    No opinion of CEO
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