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There are newer employer reviews for Dillard's

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Dillard's number 2 in the top 10 worst companies to work for

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Dillard's (Less than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The only pro was a good salary

Cons

No consideration for the outside life

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  1. Very stressfull job for sales associates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The starting pay was good

    Cons

    to much favoratizm for some workers, to many company policies being broken by management and employees

    Advice to Management

    get some outside HR training for everyone in management


  2. Toxic Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Plano, TX
    Former Employee - Beauty Advisor in Plano, TX

    I worked at Dillard's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hourly pay is well above minimum wage with commission

    Cons

    This is specifically in reference to the Cosmetics Department. Very unreasonable and unrealistic sales goals. Corporate pushes employees to harass and stalk customers to make a sale. In doing so, we lose more customers than gain sales. We are never allowed to say "can I help you?" or any other line similar to this. In training, we are taught to spark a conversation about the customer's personal life( family, relationships, pets, etc). Most customers are put off by this. It wastes their time and they feel annoyed. Management encourages backstabbing, stealing each other's sales and customers, and any other vicious tactics to promote competition. As a result, sales people argue in front of customers, and everyone comes to work looking over their shoulders. Management has no regard for their employees. They have no sympathy for human life. Even when employees are hospitalized with proof, management will ignore it and still manage to embarrass and punish the employee. Management breaks all types of labor laws. They embarrass and humiliate their employees when its review time. Sometimes they will even do it in front of coworkers.

    Advice to Management

    Stop asking us to harass customers. There is nothing wrong with asking someone "can I help you?" Building relationships with customers take time and work. Some personalities click with others. Not every salesperson's personality can connect with every single customer. Asking customers about their personal life and harassing them is too much. Sales goals shouldn't be the only defining factor in assessing an employee. You fire employees for not reaching sales goals after 6 months. Well after 6 months they start to get the hang of the job and know the customers and products and they are let go. You repeat this cycle and incur high turnover costs.


There are newer employer reviews for Dillard's
There are newer employer reviews for Dillard's

See Most Recent

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