Dimension Data

www.dimensiondata.com
There are newer employer reviews for Dimension Data

2 people found this helpful  

Not loving it

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales in Raleigh, NC
Current Employee - Sales in Raleigh, NC

I have been working at Dimension Data full-time (more than 3 years)

Pros

Great people. Broad portfolio.
Investment in Solution Selling

Cons

Management acts like an operating system over the Ops and salesforce...which is the machine. This is not one unit functioning towards a goal. The machine is tweaked and limited - produce more, cost less. Decisions are made in an insulated manner and sometimes are quite off, causing huge damage (like the time they aligned 5 specialists to work a single account without any leader accross the entire customer base...lost clients and Cisco AM relationships). When you work here in sales you are inspected and regulated and interaction with management is dominated by forcasting...endless salesforce.com inspection calls.

Dimension Data is very proud of its methodology and will take every opportunity to create more. Risk is over-addressed by process and meetings and reviews of reviews. Smart people watching smart people who are overseen by other smart people...get it?

Too transactional - can't seem to break out

Advice to ManagementAdvice

1. get on the same side as your sales people and get connected with them - come down a couple levels - it will help.
2. cut out the red tape and any process that doesn't directly contribute to a goal.
3. autonomy with accountability - let people make decisions, manage when they make bad ones
4. it's OK if some people in sales make more than you - don't try to limit these folks because you'll lose them

Doesn't Recommend
Neutral Outlook
Approves of CEO

203 Other Employee Reviews for Dimension Data (View Most Recent)

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  1. 1 person found this helpful  

    Just a job, no career options or growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager/Senior Project Manager in Melville, NY
    Current Employee - Project Manager/Senior Project Manager in Melville, NY

    I have been working at Dimension Data

    Pros

    close to home, plenty of projects, salary was fair, benefits pretty good, nice new office environment, they were ahead of the other IT consulting firms I would for in their PM methodologies.

    Cons

    disorganized management, no contact with PM and job role/responsibilities, it always felt disjointed and there wasn't much interest in building teams to integrate roles/departments, too much schmoozing not enough respect/responsibility

    Advice to ManagementAdvice

    it would serve management to get more involved with the employees who actually serve their customers versus putting all emphasis and reward to sales cycle

    No opinion of CEO
  2. 1 person found this helpful  

    A constant strain between current capability and marketplace demand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Dimension Data

    Pros

    Global solutions.
    Fair compensation.
    Solid F100 account list.
    Recent acquisition by NTT has potential.

    Cons

    Management thinks the employees are too costly.
    Narrow market focus makes it difficult to expand the business.
    When it comes to business strategy, it's costs first, clients second.
    Lack of innovation.

    Advice to ManagementAdvice

    New service offerings will go a long way to motivate employees and keep Dimension Data from being further marginalized as a niche player.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Dimension Data

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