There are newer employer reviews for Direct Energy
There are newer employer reviews for Direct Energy

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Helpful (2)

Not a place you want to be.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
No opinion of CEO

Pros

You get to develop your telephone skills and your ability to think you on your feet because all you do is telemarketing.

Cons

Boss is terrible and constantly eats commission.

Other Employee Reviews for Direct Energy

  1. Helpful (2)

    Serious cultural issues

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Finance Analyst in Toronto, ON (Canada)
    Current Employee - Senior Finance Analyst in Toronto, ON (Canada)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    flexible working environment, some friendly people. As an office it is not perfect but you can fnd people and easily communicate.

    Cons

    A lot of people dislike each other, its British run and some senior management seem hesitant to talk to you. Lots of clicks, you have to be in a certain group as per click or you will be left to rot. Heavy blame culture with finger pointing and bullying is quite evident. Training is a joke you better be carfeul you learn your job quickly.

    Advice to Management

    Get the senior management more involved. Sort out employee morale.Change the structure it is too easy to blame people for mistakes.


  2. Helpful (1)

    Mixed, some very nice people and some very incompetent ones.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    No opinion of CEO

    Pros

    Fast growing company all over N.A. If you have a lower level job that puts you in the union, then your employment is well protected and salary quite good.

    Cons

    If you are non-union, supervisory or higher, you can get treated poorly . The company is afraid of the union so union employees are well taken care of.

    Advice to Management

    Don't let the unions push you around. Treat your non-union personnel as well as you treat union personnel. Run the company as if it a North American company, not dictatorially as they do back in England Stop parachuting in UK managers, hire from Canada where they know how to manage people. Stop catering to the brown nosers.


There are newer employer reviews for Direct Energy
There are newer employer reviews for Direct Energy

See Most Recent

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