There are newer employer reviews for Direct Energy

 

Great Company to work for...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in Pittsburgh, PA
Current Employee - Manager in Pittsburgh, PA

I have been working at Direct Energy full-time (more than 5 years)

Pros

Market leader with continual market share improvements

Cons

none that are very significant

Advice to ManagementAdvice

always keep direct contact with lower level employees to make sure they are happy campers

Recommends
Positive Outlook
Approves of CEO

177 Other Employee Reviews for Direct Energy (View Most Recent)

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  1. 4 people found this helpful  

    One of the most dysfunctional place to work for and I have worked for a lot of them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Houston, TX
    Current Employee - Analyst in Houston, TX

    I have been working at Direct Energy full-time (more than an year)

    Pros

    Benefits are good, used to be better and since the headquarter moved to Houston seemingly going to have a declining affect.

    Flexible work hours and family/work balance depends on whom do you work for as there are lot of inexperienced managers across the organization and have no experience with employees or management.

    Lots of opportunity if you are not currently employed by the company as there is no "real" concept of hiring from within. Compensation is better for contractors and new hires then people working there for years.

    Cons

    Salaries are not competitive, and depends on whom do you work for, as inexperienced managers are dime a dozen in the organization.

    Company policies are not followed across the organization and HR does not seem to be much help. Management is not interested in hiring from within, although it is preached across the organization.

    Some of the management seem to find it beneath them to respond to emails.

    A lot of duplicated processes and bad habits across the organization, lot of politics and it matters whom do you know in the organization. A open communication policy is preached but a lot of managers dont like to be bothered by it.

    Advice to ManagementAdvice

    Practice what you preach(leadership training). Have a better manager evaluation score system. 360 may be.
    Value your employees who do the work and hire from within that would help boost the morale of the employees and provide some assurance for talented employees that there is a light at the end of this tunnel. Otherwise you will continue to go through these re-orgs to save money every other year with no real effect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Every day is a roller coaster. You never know when your going to fly out of your seat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Direct Energy full-time (more than 5 years)

    Pros

    Flexible hours, work from home, awesome benefits package, friendly work environment, empowering low level management

    Cons

    Commuting/paying for parking, no solidified business plan, no career advancement, no job security, incompetent leadership team.

    Advice to ManagementAdvice

    Stick to a plan. You're non-management employees are the key to continuity. Stop re-organizing from the ground up. The re-organization needs to be from the top-down. You are going to continue losing your best employees and customers until your structure is fixed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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