There are newer employer reviews for Direct General
There are newer employer reviews for Direct General

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Helpful (3)

Challenging atmosphere with little direction

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Charlotte, NC
Former Employee - Anonymous Employee in Charlotte, NC

I worked at Direct General

Doesn't Recommend
Doesn't Recommend

Pros

Peers and staff were wonderful to work with.

Cons

Transition was done with little or no thought to employees in the field

Advice to Management

Get everyone at every level involved and able to help with decisions.

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  1. Helpful (5)

    The company should be named Indirect due to poor claims handling cycle times.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Direct General

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Management not the highest caliber because no one comes to Direct General by choice. They had to be fired or laid off to land at a place like that. Company has good pto time. Company has good Health Insurance. Company has good employees who are trapped. Company does match 5% on 401k. Company does pay for lots of alcohol on business trips(only way to deal with stupdity on some of their claims handling practices)

    Cons

    No continuity. No communication between claims depts. Everyone afraid to lose job so no real leaders. Pay way below industry standards. Violates fair claims acts on daily basis. Has managers making claims decisions without licenses. No clear direction on where the company is supposedly going. Cycle times are worst in the industry. Will spend all the $ on equipment, food, hotels but NEVER salaries. Does not promote from within. Only company who thinks the longer you are at company, the worse of employee you are.

    Advice to Management

    Stick to a singular plan, be consistent and fair when dealing with all customers(including employees !)


  2. Florida No Fault Agent

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Tampa Palms, FL
    Current Employee - Agent in Tampa Palms, FL

    I have been working at Direct General

    Recommends
    Recommends

    Pros

    Competent and skilled leaders. Great long-lasting customers, many opportunities for networking and advancement.Job seemed like hybrid of insurance agent and social worker. Miss my job!

    Cons

    Fraud by customers.Centralized leadership slow to adapt to market changes....

    Advice to Management

    Re-hire sales leaders that possess positive can-do attitudes.


There are newer employer reviews for Direct General
There are newer employer reviews for Direct General

See Most Recent

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