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Brand Marketing at it's Best!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
Former Employee - Senior Associate in Riverwoods, IL
Former Employee - Senior Associate in Riverwoods, IL

I worked at Discover full-time (more than 3 years)

Pros

Company-wide, the branded experience is preached through and through. Best marketers. Best brand marketers. User-centered design is preached through and through. Despite being a financial focused company, Discover has access to some of the best innovation UX design-wise.

Cons

Little to no focus on external multicultural efforts, or internal diversity programs. Some departments overwork their people, while others allow (and encourage) incompetence to stay and flourish. The priority on marketing leaves little room for back-end innovation, and marketers seem to make the "tech calls" when they are not qualified to do so. Can be clique'y.

Advice to ManagementAdvice

Listen with your ears and with your hearts to what the unstated needs for your employees are. Some employees have great ideas that don't get past their managers. Create a more open, diversity-inclusive environment.

511 Other Employee Reviews for Discover (View Most Recent)

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  1.  

    Great company if work in the right area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Analyst in Pittsford, NY
    Current Employee - Solutions Analyst in Pittsford, NY

    I have been working at Discover full-time (more than 10 years)

    Pros

    Treats employees great. Activities at work and after work. Giveaways. Encourage training and have have funds to back it up.

    Cons

    Horrible decisions made by central office (Chicago) make work in other locations (Pittsford, NY) unbearable.

    Advice to ManagementAdvice

    You bought out our company/business (SLC) and made a super stupid move by keeping a product that you had developed by a third party (NorthStar) just because you did not want to retrain your minimum wage phone support personal. So you kept the developers for a product you discontinued (SLC) to support an entirely different and inferior product (NorthStar). You would have been better to keep the SLC product and retrain the minimum wage phone people. Now the good people have quit because they are frustrated by your incompetence.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to work, friendly people, be ready to play the game.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Intern in Riverwoods, IL
    Current Employee - Marketing Intern in Riverwoods, IL

    I have been working at Discover as an intern (less than an year)

    Pros

    Very accommodating. Great work/life balance. Room for movement within the company.

    Cons

    Lots of office politics, hard work is rewarded but you need to work hard at networking and making internal connections.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Discover

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