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Great Benefits, poor salary

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in West Valley City, UT
Former Employee - Anonymous Employee in West Valley City, UT

I worked at Discover full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Great company, who provides great benefits, 20 days PTO, health, dental, disability, etc. Great 401K

Cons

Salary is lower then other options, raises are very very low even when you are a top performer every month. $.35 for a yearly raise! While the CEO took a record bonus that year.

Advice to Management

Management needs to remember who actually provides customers with their great customer service. Provide more growth opportunities for employees, rather then hiring managers from outside the company.

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  1. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Riverwoods, IL
    Current Employee - Manager in Riverwoods, IL

    I have been working at Discover full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible work hours IT has ability to work from home Lots of opportunities Does good community activities

    Cons

    Boys club in executive leadership Some incompetent Directors/VPs are kept around due to cronyism. Where is that different tho?

    Advice to Management

    Stop encouraging the cronyism that exists


  2. Not so good - Cheap Labor camp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in Riverwoods, IL
    Current Employee - Compliance Analyst in Riverwoods, IL

    I have been working at Discover full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice Gym, Decent Benefits, good location to public transportation

    Cons

    DFS version of Diversity = Majority of workers are Temporary Chinese, Indian, Eastern European! Minority of Workers are Anglo-American, African- American, Asian-American, Hispanic American, Arab American. I am all for diversity but this form of diversity breeds a culture of identured servitude. The commnication barriers create major problems as not only is it hard to understand some of the dialects, it is very hard for the Temp workers to understand "normal" english and this creates a lot of time wasted for everyone. This temp - cheap worker strategy ends up being "penny wise-pound foolish strategy, Discover has made a big comeback but they should remeber who there customers are and hire accordingly.

    Advice to Management

    Recruit more Amercians and hire more minorities in management which there are very few at Discover even though they hail thier Diversity program as being top notch due to all the foreign temp workers they hire!


There are newer employer reviews for Discover
There are newer employer reviews for Discover

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