There are newer employer reviews for Discover
There are newer employer reviews for Discover

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Good Company to Start Your Career

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Account Manager in Phoenix, AZ
Current Employee - Senior Account Manager in Phoenix, AZ

I have been working at Discover full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The company has very good values, and does strive to stick to those values on every call. The compensation is very good/competitive, with lots of opportunity for incentive. The company offers 401k, life insurance, vision, dental, health, short and long term disability, etc. Everyone that works there is upbeat, and friendly. Co-workers on the same team do become a family and enjoy having team parties for achievements and potlucks. Lots of prizes are awarded for everyone who works on Saturday or Sunday, there's also shift differential pay- you get paid more for working nights and Sundays. Great job if you enjoy the work. The company also offers 160 of vacation at the beginning of each year.

Cons

Personally, I don't enjoy the type of work (call center). There is opportunity for growth within the company, but there is a LOT of competition, and getting to a position in management is difficult. If you do not enjoy a fast-paced, call center work environment and need a break in the activities you preform, this would not be a job for you.

Advice to Management

Keep up the good work, it is a fantastic company to work for

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  1. Helpful (1)

    Sr. Programmer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programmer in Riverwoods, IL
    Current Employee - Senior Programmer in Riverwoods, IL

    I have been working at Discover full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work life balance, bonuses, summer hours, lots of payed time off. You get to hotel or work from home if travel is difficult. Very flexible hours

    Cons

    Depending on what department you work for, you will have to deal with the boys club mentality.

    Advice to Management

    Hold people accountable, loosen up or get rid of needless policies and procedures that bog down innovation.


  2. It can be a good place to work, if...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Discover full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good place to work if you're at least one of the following: 1. Under age 35 2. Female 3. Asian

    Cons

    If you're not one of the chosen few, good luck to you.

    Advice to Management

    Stop giving the CEO $5 mil a year while you lay people off. You make a big deal about your "values", but you treat people as a commodity. Was told by a co-worker that one of the top people in the company actually told a mass meeting a couple days before laying off hundreds of people, "Yes, we're going to lay off 15% of you, but that means 85% of you are safe."


There are newer employer reviews for Discover
There are newer employer reviews for Discover

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