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5 people found this helpful  

This was a panic-attack inducing waste of my time and money.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Ambassador  in  Atlanta, GA
Former Employee - Ambassador in Atlanta, GA

I worked at Dishcrawl full-time for less than a year

Pros

Learn how to use Twitter from a business standpoint.

Cons

No base salary, little to no money after that, crazy expectations, pyramid-scheme like business model. As ambassador, you put together a dining tour completely for free for five weeks. Don't expect more than 30% of the commission, EVER. That all goes to Dishcrawl HQ in California, when all they do is "coach" you (read: tell you to be more active on Twitter) over Skype.

If your first tour succeeds, then they start expecting more and more of you—more dining tours in more neighborhoods, and you'll incur lots of travel costs if you live in a big city like me that you'll never be reimbursed for. Next comes huge events like "Neighborfood" and "Taco Camp" that involve even more restaurants getting paid even less money, and you'll also be expected to find venues with cash bars for free, free tequila sponsors, etc.

Perhaps the worst part of this business plan is that they expect you to "launch" Dishcrawl in your city without so much of a dime of paid marketing or promotion, meaning it's your job to find newspapers, blogs, TV and radio stations, etc. to promote your event (again, for free). Even in a bigger city, you'll eventually run out of outlets to pitch this to—and then how are you supposed to sell tickets and get the word out? Twitter only gets you so far. The company will make you feel like this is your failure, and I personally also felt like I was letting the restaurants down, because they get a tiny profit margin and barely any promotion, even if the event sells out.

The ticket price is a good value for customers, and that's where the positives end. Oh, and headquarters is made up of a small handful of people who seemed almost brainwashed by the CEO, they have an aura of being outwardly kind but are absolutely cold and unyielding beneath the surface.

Advice to ManagementAdvice

Rethink everything in your business model, and pay your employees. You're a novelty that wears off quickly, and you're neglecting that fact at your own peril.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

25 Other Employee Reviews for Dishcrawl (View Most Recent)

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  1. 3 people found this helpful  

    Not the fairytale 'Silicon Valley Start-Up' they portray

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Manager  in  San Jose, CA
    Former Employee - Brand Manager in San Jose, CA

    I worked at Dishcrawl full-time for less than a year

    Pros

    One of the biggest things they will sell to new and current employees is that Dishcrawl is an “exciting growing startup!” I gained a lot of experience and got to wear many different "hats" so to speak. You are welcome to run with an idea that you have. Getting to work with ambassadors and see their growth is also very rewarding.

    Environment is casual and snacks are available at HQ.

    Cons

    What Dishcrawl is as a company is ever changing. While growth and being adaptive to market changes is expected with a start-up, focus is severely needed at Dishcrawl. They use the “its a start-up!” excuse for all of their changes internally (which are abundant) and use it as a crutch to cover up their problems.

    Communication is poor and severely lacking and is a direct reflection of the upper management. There is no clear goal, the ever-changing directions of the company are not made clear to the small team, and projects are scrapped without cause or follow-through. This also makes for a very confused brand identity in the market and to customers.

    Unrealistic expectations are set for the team without even being properly communicated. Be prepared for lots of new ideas from the CEO that don’t follow-through or succeed. Job security is non-existent as many people in the company, in HQ and ambassadors, have been laid off.

    Like others have mentioned, bring your own laptop and use your personal cell phone for business calls.

    Advice to ManagementAdvice

    Focus. Ever see a flock of birds scrambling to find their way? You’re still scrambling.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Terrible leadership and policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Dishcrawl full-time for less than a year

    Pros

    If you work at the HQ in San Jose you get free food often. Nancy the HR manager is very kind.

    Cons

    Employees are not clearly told what is expected of them. The pay is much less than they tell you it will be. There is very little chance of ambassadors succeeding financially as the business has low profit margins. The founder is cocky and rude (Tracy Lee). Employees are asked to work 60+ hours a week. Almost all workers are contract and those who are not are let go just as easily as contract workers. Interns are illegally doing all things paid employees are doing but without getting paid.

    Advice to ManagementAdvice

    Treat employees better if you want your business to grow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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