Disney Consumer Products

www.disneyconsumerproducts.com
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Helpful (1)

Never dull, consistent changes, guest experience is the filter for everything

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in San Francisco, CA
Current Employee - Store Manager in San Francisco, CA

I have been working at Disney Consumer Products full-time (More than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Rewarding company to work for if you are motivated by a focus on guest experience and can stay motivated through frequent operational changes. Internal advancement is a priority for field management positions. Development of Store Managers is a strong focus.

Cons

Consistent and extremely frequent operational changes can be frustrating, with slow or incomplete communication from headquarters making compliance with directions difficult. Just finding directions or guidelines in a timely manner can be very frustrating.

Advice to Management

Please quit reinventing the wheel with regards to communication/record retention. Systems that are already working do not need revamping and result in excessive cost to the company in both materials as well as payroll.

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  1. Helpful (1)

    A very unhappy place to work since new upper management arrived. Culture of distrust, and constant fear of job loss.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Team Member in Glendale, CA
    Former Employee - Executive Team Member in Glendale, CA

    I worked at Disney Consumer Products full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Incredible Facilities Team who have been there for a very long time, and know there stuff (with the exception of the Director who is not of much help with any request - he seems to be the person who is always "in a meeting"). Starbucks on the DCP campus. Some classes offered by the Learning and Development segment free of charge if you have the time.

    Cons

    The upper management lacks leadership skills, and knowledge of the licensing business. Terrible morale, people quitting without having new opportunities in place. Promotions given to all the wrong people, with talent and experience rarely a key element in the decisions. Layoffs seem to be a regular occurrence with re-org after re-org... Not enough support for day to day "work" - in other words top heavy with staff who mostly sit in meetings, and try to look good for the upper management. The Human Resources department is not helpful, or particularly knowledgable. The company seems to want to make them become more "strategic business partners", without regard for the actual employees. Pay is not great, but not terrible. It is not worth it to work in an unhappy environment.

    Advice to Management

    New upper management, more suited to the licensing and product development world, is the only thing that could make DCP a good place to work again. Morale is lower than necessary. Less talk and more action. No one likes hearing "One DCP" repeatedly from upper management because when it is not backed up with actions it means nothing. Create an environment where there is accountability. Rather than having an actual course on how to navigate the politics of DCP, focus on changing that part of the culture to be that of a more accountable, honest, and rewarding place to work. Innovation is more than just a word, and it cannot happen in a place where creativity cannot thrive. Look to your lower level staff and promote from within for the right reasons. It will pay off, and turn over might slow down.


  2. Helpful (1)

    So much inconsistency

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Glendale, CA
    Current Employee - Manager in Glendale, CA

    I have been working at Disney Consumer Products full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great brand to be a part of. Good place to learn about licensing. Leverage these experiences for future opportunities (outside of the company).

    Cons

    More political than any place I have ever worked before. Not a meritocracy. A few gems at the management level, but most have little to no accountability for what it means to be a leader.

    Advice to Management

    Just when you think culture and accountability has hit rock bottom, there's still a basement ...


There are newer employer reviews for Disney Consumer Products
There are newer employer reviews for Disney Consumer Products

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