There are newer employer reviews for Dixons Retail
There are newer employer reviews for Dixons Retail

See Most Recent

Not honest company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Advisor in Brno (Czech Republic)
Current Employee - Customer Advisor in Brno (Czech Republic)
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Dixons Retail part-time (More than 3 years)

Pros

Good for students to get some experience, young environment, social events, decent salary for students.

Cons

Promised benefits never paid, promised opportunities for further development never came true, some of the branches are purely recruiting only certain nationalities

Advice to Management

Improve! It doesn't matter that you are dealing mostly with students you should act as professionals.

Other Employee Reviews for Dixons Retail

  1. Head office manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A business that encourages change and innovation. It has made an enormous amount of change in the last few years and mostly for the better.

    Cons

    The company has had some challenges financially and as result it has not invested in developing the colleagues and this now needs to be done as it appears to be more financially stable.

    Advice to Management

    Remember the colleagues are very important to the success of the business


  2. Helpful (1)

    Some good people, a lot of inefficiency and far too much politics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Sheffield, England (UK)
    Former Employee - Manager in Sheffield, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Dixons Retail full-time (More than a year)

    Pros

    The people are mercurial; I worked with some of the best people I have ever met in their fields. The senior leadership team talk to the people on the front line in terms of customer experience and doing the right thing.

    Cons

    Unfortunately, far too many are average at best, and there's a lot of incompetence and lack of accountability. Despite talking a good game, with their customer plan, the focus is consistently on reducing cost base. During times of unprecedented sales demand, costs continue to be cut driving a poor customer experience and lost revenue.

    Advice to Management

    Consider budgets beyond single fiscal years. You lose revenue through over promised cost base cuts, which means you cut into flesh rather than trimming fat.


There are newer employer reviews for Dixons Retail
There are newer employer reviews for Dixons Retail

See Most Recent

Work at Dixons Retail? Share Your Experiences

Dixons Retail

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.