66 Employee Reviews (View Most Recent)

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An excellent company who are true market leaders providing great services to its customers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Group Service Director  in  London, England (UK)
Current Employee - Group Service Director in London, England (UK)

I have been working at Dixons Retail for more than 3 years

Pros

Has a real customer focus

Cons

Often criticized because it is the largest

Advice to ManagementAdvice

Pay greater attention to the quality and profile of shop floor staff

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Dixons Retail

  1. 1 person found this helpful  

    Dsg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Category Manager  in  Hemel Hempstead, England (UK)
    Former Employee - Category Manager in Hemel Hempstead, England (UK)

    I worked at Dixons Retail full-time for more than 5 years

    Pros

    Dsg are a powerful company with certain categories often with over 50% market share. Former CEO was very strong implementing much needed change.

    Cons

    An environment exists in Dixon where those who have the ability to put the best spin on a situation were likely to do well. This was improving but still not enough focus on wider performance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Getting Better, but a lot of work to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Leeds, England (UK)
    Former Employee - Supervisor in Leeds, England (UK)

    I worked at Dixons Retail full-time for more than 3 years

    Pros

    If you are in the right store, with the right management team then it can be enjoyable. Otherwise, head office don't care too much about those on the ground.

    Cons

    Lots of mis-communication to the store staff from head office both from a sales target and merchandising point of view.

    Advice to ManagementAdvice

    Trust the staff more, rather than worry about if they are going to do something bad.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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