Dixons Retail
3.0 of 5 58 reviews
www.dixonsretail.com Hemel Hempstead, United Kingdom 5000+ Employees

58 Employee Reviews (View Most Recent)

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No wonder the share price keeps on dropping...

Business Sales Advisor (Current Employee)
Chelmsford, England (UK)

ProsMost of the staff are friendly and there's a fairly decent team spirit.

ConsPoor pay, constant pressure, being forced to push products you may not believe in, management constantly fail to sort out problems, favouritism towards certain members of staff, a lack of appreciation for hard work, little support from other sections of the company, constant staff shortages, little opportunity for personal advancement, you receive next to no training unless you opt to do it in your own time, product knowledge isn't valued as highly as the ability to sell warranties

Advice to Senior ManagementDecrease the focus on extended warranties, or at least offer term cover again alongside the PAYG model. Employ an HR team that actually sorts out staff problems rather than one that claims they will but never do. Stop trying to screw over customers in pursuit of profits.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • No Opinion of CEO

     

    Is all retail like this?

    Sales Staff (Former Employee)

    I worked at Dixons Retail


    Pros: Can't think of much - Staff discount and occasional incentives Cons: High pressure to sell additional insurance, often unneeded. Poor, superficial… Advice to Senior Management: Less of the management speak, and actually do something. Hi-Tech… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Overall a good company to work for.

    Software Engineer (Former Employee)
    Sheffield, England (UK)

    I worked at Dixons Retail full-time for more than 10 years


    Pros: Wages and benefits good/excellent once you get to mid level. Plenty… Cons: Low level employees undervalued and uniformly strictly monitored. Politics and poor numbers… Advice to Senior Management: Check numbers at every level, failings are being covered up… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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