Dolce Hotels and Resorts

  www.dolce.com
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4 Employee Reviews (View Most Recent)

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2 people found this helpful  

Great potential

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales
Former Employee - Sales

Pros

-Competitive Salary
-Matching 401k
-Decent benefits package

Cons

-Lazy upper management
-No communication between departments
-You end up doing and redoing your job about 10 times because of incompetence

Advice to ManagementAdvice

The sales process goes very well and Dolce has a good handle on what makes a successful sale. After that there is NO follow up. Dolce has the worst food and beverage department I've seen in my 15 years in this business. Directors have no knowledge or INTEREST in providing good hospitality and service. Clients are constantly complaining. It is a wonder people still return. Dolce corporate does NOTHING to remove the incompetent directors. Not a place I'd recommend unless you enjoy looking like a car salesman to potential clients.

Doesn't Recommend

Other reviews for Dolce Hotels and Resorts

  1. 1 person found this helpful  

    Full of great people

    Former Employee - Management  in  San Jose, CA
    Former Employee - Management in San Jose, CA

    Pros

    -Everyone is really nice.
    -GM takes the time to actually know everyone's name
    -Constantly have training classes to improve management and service in the hotel.
    -They have a good product. They have great meeting space and good food.
    -Free lunch
    -Recognize employees for their hard work often with monthly and quarterly awards.

    Cons

    -Unionized hotel, managers beware. You will run into issues with lazy workers and difficulties getting them to work harder or firing them.
    -Workers in the restaurant and housekeeping tend to fight within the department.

    Advice to ManagementAdvice

    No advice to management, but I do advise union employees to consider getting rid of the union so the hard workers are rewarded and the lazy ones either get their act together or get fired.

  2.  

    The structure of the business is like a roller coaster. 3 GMs in 5 years and each with a different business model.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Conference Services  in  Basking Ridge, NJ
    Former Employee - Conference Services in Basking Ridge, NJ

    Pros

    The pay and the benefits are good. The work for most departments is fairly steady. Full time employees get vacation and sick pay.

    Cons

    too many unnecessary managers. Lack of communication between departments.

    Doesn't Recommend
    Negative Outlook
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