Dollar Bank

www.dollarbank.com
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There are newer employer reviews for Dollar Bank

 

Great training, but not realistic when put into practice

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Assistant in Pittsburgh, PA
Current Employee - Customer Service Assistant in Pittsburgh, PA

I have been working at Dollar Bank full-time

Pros

Dollar Bank is an excellent bank to get your foot in the door, learning the ins and out of banking and excellent job security. The bank has never laid anyone off, which is a huge bonus along with the fact the pressure is less since it is a mutual bank. Also, the training and benefits are excellent along getting to know many people in the bank since it is a smaller bank.

Cons

There are opportunity advancements, but Dollar Bank seems behind the times with outdated management styles. Individual thought seems discouraged here along with giving employees a sense of autonomy. Essentially, there are too many chiefs and not Indians to put it best. Employees seem to be closely watched by both branch and upper management. Training is excellent but not realistic when put into practice and often rushed far too often.

Advice to ManagementAdvice

Instead of micromanaging employees, branch and upper management need to loosen the reins to give employees more power to make decisions. Management seems to have a complacent attitude and disconnect towards employees. In one of my training classes, the instructor mentioned "you will never get rich working here." The apathy from lower and upper management I think contributes heavily to high employee turnover along with lower pay compared to other financial institutions.

Neutral Outlook
No opinion of CEO

50 Other Employee Reviews for Dollar Bank (View Most Recent)

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  1.  

    CSA Float

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant - Float in Pitts, PA
    Former Employee - Customer Service Assistant - Float in Pitts, PA

    I worked at Dollar Bank full-time (less than a year)

    Pros

    Great company, great value.
    Made friends, no pressure to sell

    Cons

    Salary is bellow average, have to work saturdays

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    For a bank, has good customer focus and provides reliable employment for admin, clerical, and teller positions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dollar Bank

    Pros

    Local Pittsburgh presence; mutual bank so very low risk that jobs will be moved outside region. Has a certain amount of name recognition and community respect (conservative, family orientation) in the Pittsburgh and Cleveland local markets.

    Cons

    Poor managers are not challenged nor counseled out, and ironically due to lower pay scales (and lower self expectations) many are in place for the long-term.

There are newer employer reviews for Dollar Bank

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