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Corporate is out of touch

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager  in  Brooksville, FL
Current Employee - Store Manager in Brooksville, FL

I have been working at Dollar General full-time for more than 5 years

Pros

Great associates, live close, some awesome customers.

Cons

From the DM's on up are so out of touch with their employees that it's ashame. The air and phone in my store don't work. My sales (since I took over the store in Feb.) Have jumped to $1500. Over ly sales. " Not good enough" #1 in the district for customer satisfaction " still not good enough". DG is cutting labor hours, so all mgrs must work more. Two weeks ago I did 67 hrs last week 65 this week I'll end up with 69, they have you put their (legal) 1 hour in the computer. I don't know one mgr that works the 50 hrs matrix schedules, " that's a joke" no one from dms up want to hear what really happens in the store. I.E. why this pog or that endcap wasn't set. In the real world we have customers, vendors, an employee that called out, that all comes before the mag book. But they don't care about that. Its truly ashame that in the last couple years Ive seen numerous mgrs leave because of the way their treated. About 75% of the mgrs in my district are looking for other jobs. And it's not because of the hrs or the work we do, it's mainly because dms on up are s o out of touch and to say thank you would be literally like pulling teeth.

Advice to ManagementAdvice

Listen to your mgrs, ask them questions. Stop listening to the dms up that just sugar coat it. Acknowledge that the staff in the stores are the ones making all the billions for you. It's not all peachs and cream out here. Call a store and personally say thank you, let the store personal think you care about us ( even if you don't ).

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Dollar General

  1.  

    The store was a pleasant place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Livingston, TN
    Former Employee - Cashier in Livingston, TN

    I worked at Dollar General part-time for less than a year

    Pros

    Friendly coworkers and customers. Good amount of hours and decent pay.

    Cons

    Stand up all day, short lunch, not negotiable hour placement.

    Advice to ManagementAdvice

    Need to keep a better watch on managers. I'd love to work here again.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    DG is a pretty decent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Lancaster, SC
    Current Employee - Store Manager in Lancaster, SC

    I have been working at Dollar General full-time for more than 3 years

    Pros

    Directives are dummy proof, it is very difficult to "mess up" something.

    Cons

    The company expects A LOT from its managers.

    Advice to ManagementAdvice

    Raise salaries or decrease the amount of hours that SM's are required to work.

    Recommends
    Positive Outlook
    Approves of CEO
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