Dollar General

  www.dollargeneral.com
  www.dollargeneral.com
There are newer employer reviews for Dollar General

2 people found this helpful  

Very hostile work environment- both physically and psychologically

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Third Key in Fredericksburg, VA
Current Employee - Third Key in Fredericksburg, VA

I have been working at Dollar General part-time (less than an year)

Pros

If you are desperate for money and have NO OTHER choices

Cons

Misled during interview- they told me what I wanted to hear to get me in the door. Manager and Assistant NEVER close the store. ALWAYS left to 3rd key to do. Management never works past 12pm on the weekend. Retaliatory environment, ask a question about lack of training to HR , next week hours cut to 20 and under very hostile and unfriendly. Really do not live the core Dollar General values they post on the wall in the break room, Pay is poor for what a 3rd key is expected to do. Ten cents an hour more than a regular cashier.

Advice to ManagementAdvice

When an associate calls the District HR to discuss concerns, the HR is supposed to follow up. Not take the word of the manager that all will be handled in accordance with company policy. My manager made sure to let me know (smiling all the while) that they were the trainer for district managers , & ALL as well as letting me know that everyone who works there feels like I was "out to get the manager"because I called HR concerned about lack of training received. I was forced to close the store on my 4th night- with one other associate- after the Assistant told me she would rearrange the schedule because I was no where near ready to assume the responsibility. She was not true to her word- she did what was convenient to her because she doesn't want to close the store-apparently doesn't have transportation at night. (That is usually a requirement to be a member of management in retail) If you computer test your associates on procedures, and functions, why then don't you TRAIN them formally on the computer how to do these daily requirements like every other retailer out there, including WalMart? If you want quality people, you have to treat them with respect,train them PROPERLY and hold your management accountable ,( instead of letting them do whatever they like , and working whatever schedules suit them , and acting like school bullies when someone tries to ask for help).I am seeking another job, and when I find it, I will not give more than 1 minutes notice before handing over the keys. , I will return the favor of being forced to stay in the store, unable to leave because there is no other management there, with no lunch because no one bothered to disclose this little bit of information.

Doesn't Recommend
Negative Outlook
No opinion of CEO

1164 Other Employee Reviews for Dollar General (View Most Recent)

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  1. 1 person found this helpful  

    I love working at the dollar general I actually look forward to going to work and I enjoy my fellow employees and custom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Associate in Cortland, NY
    Current Employee - Lead Sales Associate in Cortland, NY

    I have been working at Dollar General part-time (less than an year)

    Pros

    I love working with people and helping the customers. sometimes I will be having a bad day and its my customers who cheer me up. if you do your job and you don't call in or miss a lot of work you can move up fairly quickly

    Cons

    the pay isn't very good but neither is the economy. and they don't like you to get overtime

    Advice to ManagementAdvice

    I wish there was an insentive program something we could work towards

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Underpaid & Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dollar General Third Key
    Former Employee - Dollar General Third Key

    I worked at Dollar General full-time (less than an year)

    Pros

    Working with great customers, promotions are very possible although limited, would be a good first job for customer service

    Cons

    Inconsistent pay across all employees, bad mouthing once a person leaves the company, hostile environment,

    Advice to ManagementAdvice

    Look at who your strongest people are and get rid of the weak links! Watch the video cameras and really see who is doing the work and get rid of those who are slacking.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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