Dollar Thrifty Automotive

www.dtag.com
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There are newer employer reviews for Dollar Thrifty Automotive

 

Sales over Service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Rental Sales Agent in Richmond, VA
Former Employee - Rental Sales Agent in Richmond, VA

I worked at Dollar Thrifty Automotive full-time (more than a year)

Pros

Commission structure is rewarding once you really hit the higher thresholds. Employees are rewarded for extraordinary customer service.

Cons

Smaller of the rental car companies. Don't have the elite fleet options others have. Harder to sell. Sales Training could improve.

Advice to ManagementAdvice

Make customer feedback from online surveys more accessible to employees. Uppermanagement should care more than just about sales goals.

Recommends
Neutral Outlook

118 Other Employee Reviews for Dollar Thrifty Automotive (View Most Recent)

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  1.  

    This company wants you to lie to customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Agent in Louisville, KY
    Former Employee - Counter Agent in Louisville, KY

    I worked at Dollar Thrifty Automotive full-time (more than a year)

    Pros

    Good benefits, good 401 K and health

    Cons

    Low pay, they do not tell you when you interview you have to work, nights (after midnight), holidays and weekends. Company management wants you to lie to customers to make them purchase insurance and other products they do not need. If you do not do this, you make no money. You have to be a real low life person to add 50 or 70 dollars per day to a persons car rental and not tell them and lie to them to do this. This is caused stealing.

    Advice to ManagementAdvice

    How would you like someone to steal from the.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    DTAG - A place where only mediocrity (or an executive job) pays.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK

    I worked at Dollar Thrifty Automotive full-time (more than 5 years)

    Pros

    I will have to give DTAG some credit....there are some good people working there, and if you're in the right department with the right people, it can be a rewarding place to work, but ......

    Cons

    The company has focused on nothing but squeezing every last dollar of "value" out of it, probably to either avoid a buyout or maximize it. If you are an exceptional employee, be prepared for a reward of extra work, and don't be surprised if all employees get the same rewards (if any at all). I've never worked at a company that so often gave employees NO incentive to try and do their best.

    Advice to ManagementAdvice

    Don't be surprised if/when a mass exodus starts. While the last group of executives may have made more "good" decisions than the prior ones, there are a lot of people in the middle of the org chart that contributed too. If you don't reward them for that, you're going to be left with only those that can't find better options elsewhere.

    Negative Outlook
There are newer employer reviews for Dollar Thrifty Automotive

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