Dollar Tree

  www.dollartree.com
  www.dollartree.com
There are newer employer reviews for Dollar Tree

 

Great company to work for!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Specialist in Chesapeake, VA
Former Employee - Customer Service Specialist in Chesapeake, VA

I worked at Dollar Tree part-time (more than an year)

Pros

Company Culture
Cafeteria had great Food

Cons

Management should be better qualified

Recommends
Positive Outlook
Approves of CEO

647 Other Employee Reviews for Dollar Tree (View Most Recent)

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  1. 1 person found this helpful  

    Horrible Management Staff !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Peachtree City, GA
    Former Employee - Assistant Store Manager in Peachtree City, GA

    I worked at Dollar Tree part-time (more than 3 years)

    Pros

    Bonus, everything is a dollar ,working with the public

    Cons

    Not making enough money in Management position for all the responsibility that you have . Understaffed all the time where you have to work on your lunches all the time.

    Advice to ManagementAdvice

    My advice to upper Management train your store Managers to follow company policy period ,you have some that think they own their store and do whatever they want. More Micro Managing would be a great place to start some of the Salaried Managers don't even work their hours and some of them even steal and take gifts from Vendors. Double Standards and favoritism especially in the one that I worked at. Bully Boss and no idea about people skills at all.

    Doesn't Recommend
  2. 2 people found this helpful  

    Pretty Bad Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Dollar Tree full-time (more than 8 years)

    Pros

    If you like to serve people you can expect to make some nice customer relationships.
    Stores aren't open for Christmas YET so store managers can enjoy their family that day.

    Cons

    Very high turnover from District Manager to cashier. Impossible workloads as related to salary budget.
    Senior management is constantly putting out fires and not addressing root causes of problems. When Corporate visits are scheduled, district managers may throw a lot of payroll at problem stores to get them ready for "the surprise visit". Problems are too often swept under the rug. This is due to razor thin salary budgets. Like all companies, they talk a good story regarding customer service and safety but when the rubber hits the road they care only about bottom line profit. Inadequate staffing leads to poor customer service, poor store safety, shoddy merchandising and ultimately demoralized employees.Unfortunately, I believe this corporate culture shows little regard for many of the loyal store level employees of the company. After all, when high turnover is the norm and you can't attract quality talent at competitive wages, you are only left with the option of replacing your liabilities.

    Advice to ManagementAdvice

    It's a bitter pill to swallow, but in tough economic times shareholders might have to shoulder some of the burden. Your ambitions for expansion are impressive. Doing so off the backs of those who made you successful without giving compensation is dangerous. For those in the field my advice is to seek opportunities elsewhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Dollar Tree

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