There are newer employer reviews for Dominion Dental Usa

Awesome Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Member Services Specialist in Alexandria, VA
Current Employee - Member Services Specialist in Alexandria, VA

I have been working at Dominion Dental Usa full-time (less than a year)

Pros

Lots of opportunity for growth and advancement

Cons

Back to back calls all day when we're short staffed

Recommends
Positive Outlook
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  1. DON'T DO IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Specialist in Alexandria, VA
    Former Employee - Member Services Specialist in Alexandria, VA

    I worked at Dominion Dental Usa full-time (more than 3 years)

    Pros

    Decent pay, decent benefits, quarterly happy hours where the office shuts down (all but the member services department)

    Cons

    This is a company is all about who you know and SUCK UP too. You get ahead by having little knowledge and a great social game. The people that come to work and do their job are stuck where they are because they are too "valuable" to lose by promoting. They promote from within but normally already meet with the person they want to promote before posting the job so you have no chance if you haven't already talked to the manager of that department. Calls in member service are nonstop and they will take your lunch hour away from you and buy you pizza so you can continue taking calls, you have to email your supervisor to make sure its ok to use the restroom.

    Advice to ManagementAdvice

    Pay attention to the work people do versus the social game. There are people in charge that brag about doing nothing all day its really sad.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Dominion Dental Usa

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