There are newer employer reviews for Doterra
There are newer employer reviews for Doterra

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customer service rep

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Doterra part-time

Recommends
Recommends

Pros

Great discount, fun staff, good perks when the team does well

Cons

none, just have to understand that this IS a call-center.

Advice to Management

make training easier to follow.

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  1. Helpful (1)

    No Raise & Drama Queens

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in Orem, UT
    Current Employee - Call Center Agent in Orem, UT

    I have been working at Doterra full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Some people are decent enough or tolerable to work with. You get free stuff every month whether you care for it or not. You get money when you sell stuff to customers. (only 5% though) You can sit around since it's a call center job. People are web browsing all the time.

    Cons

    They provide food instead of raise. Mormonism influence.(they pray before lunch when company provides it) Favoritism.(You better be either liked or a relative of somebody to get highup. Well, if you're then you can be doing anything even if you're dumb) Too cheap to get better system to store customer info. The ghetto-est and cheapest place ever. Treated like a child. Unorganized mid-level management. Company allows mid-level management to use emotions to dictate decisions too much. Not open to new ideas from others with experience. Inadequate Training.

    Advice to Management

    There's none since they won't listen. (although they tell you they want to listen to any ideas, concerns, etc) Most are not smart enough to think that money worth more than food, but I mean, really? Food for the monthly goal? It's a joke. Enjoy while it lasts.


  2. Helpful (1)

    I feel they keep bringing in food instead of giving a raise to employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in Orem, UT
    Current Employee - Call Center Agent in Orem, UT

    I have been working at Doterra part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    flexible schedule, work with fun and nice people

    Cons

    low pay, treated like kids, have to dress up everyday at a call center

    Advice to Management

    show appreciation to employees not by bringing in food, but instead give raises. Why give 5 mL for product of month, when employees deserve the 15mL.


There are newer employer reviews for Doterra
There are newer employer reviews for Doterra

See Most Recent

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