Duckwall-ALCO Employee Review

Current Employee – been working at Duckwall-ALCO

Pros – Very challenging work environment. Stores are very nicely laid out. Have a good selection and good prices. Teamwork is necessary and accomplishments are enjoyed at store level. Became very familiar with most of customer base; due to small town setting stores are located in.

Cons – Upper management not supportive. Basically you are left out there with minimal communication from DM's and RM's visits by executives from corporate headquarters are unconnected and mostly critical. Executive corporate officers tend to make judgements without regard of "TOWN" culture and Employee culture in mind. Since stores are located in such remote locations usually in towns with a little more than 5-9 thousand population. Very difficult to find qualified management or supervisory personnel in such towns. Most stores have up to 5 Group managers. Most of them tend to become glorified cashiers due to the lack of employee base and payroll available for scheduling.

Advice to Senior Management – Executive Management: Do your homework before visiting stores. Not only looking at numbers try to connect with your workforce. Look at how hard your employees at store level are working to make your stores run smoothly they are inexperienced, most of them have never left their town to work in a big box store setting. Provide more training and support to your individual stores.