There are newer employer reviews for Duke Energy

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Duke Energy Review

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Duke Energy full-time (more than a year)

Pros

Good benefits, good work environment, and salary.

Cons

Starting pay was way too low during the 9 month probation period.

Advice to ManagementAdvice

Pay based on experience and education level as you are losing out there.

Recommends
Approves of CEO
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  1. A lot learned, great opportunity to hone organizational agility and ability to move up if persistent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Specialist
    Former Employee - Residential Specialist

    I worked at Duke Energy full-time (more than 3 years)

    Pros

    Great opportunity to advance if you put in the hard work it may happen if you know the people to contact. Many people moved from Customer Service to other Corporate positions within the company within 4 years.

    Cons

    The on call, all hands on deck approach when there are at home agents is not the most ideal. A lot of people travel a great distance to get to the office and in the snow and ice of the carolinas-it is hard to justify risking your life to repeat to people what the VRU( Virtual Response Unit) is saying prior to them reaching you.

    Advice to ManagementAdvice

    Add more at home agents and use them for on call storm situations. Get rid of the politics of advancing and give some loyalty to the people who have put in some time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Eyeopening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Plant Administrator
    Current Employee - Plant Administrator

    I have been working at Duke Energy

    Pros

    Good start saleries to begin with, then just 2%.

    Cons

    Clubbish, had thought it would be better.

    Advice to ManagementAdvice

    Equalibilty of value on work could be better

    No opinion of CEO
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