There are newer employer reviews for Dunkin' Brands
There are newer employer reviews for Dunkin' Brands

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Helpful (1)

"It Could Be So Much More, But Not"

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager in New York, NY
Current Employee - Operations Manager in New York, NY

I have been working at Dunkin' Brands full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Health coverage less than it was, but still pretty good. Good coffee and ice cream makes it tough to keep the poundage at bay. Might explain why the health insurance isn't what it used to be.

Cons

Work/Life balance not that great for corporate field employees. We're expected to be on the road and in stores every day. Company now charges employees monthly for the use of a company car. Senior management expects us to work with franchisees to literally clean their stores as if that's really leading by example. Unless you can smooze with senior leadership to advance then you're stuck where you are and at the same time looking over your shoulder as they hire their buds from former employers.

Advice to Management

It doesn't seem they really grasp the importance of a stable franchisee base. Development is all over the place with most emphasis on international. Yet many franchisees in this country are struggling financially. There doesn't seem to be a long-term vision even as the company slowly goes public, but still controlled by the VC groups. This place is just a stop on the resume for brand leadership.

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  1. Amazing Atmosphere for a Corporate Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Support, IT in Canton, MA
    Current Employee - Operations Support, IT in Canton, MA

    I have been working at Dunkin' Brands full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management team to work for

    Cons

    Most of the jobs are contract positions


  2. Helpful (1)

    This organization provides employees with false promises

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Manager in Canton, MA
    Former Employee - Construction Manager in Canton, MA

    I worked at Dunkin' Brands full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    1st 6 months with the company is great

    Cons

    after 6 months you are expected and more/less required to work 60 hours, however, you are only paid for 37 hours each week.

    Advice to Management

    Upper management does not answer their phones nor do they return calls to their employees. They more/less hide from everyone. Upper management needs to learn the right way to treat and respect employees.


There are newer employer reviews for Dunkin' Brands
There are newer employer reviews for Dunkin' Brands

See Most Recent

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