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My experience has been good with this franchise.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Overnight Manager, Baker in Attleboro, MA
Current Employee - Overnight Manager, Baker in Attleboro, MA

I have been working at Dunkin' Brands full-time (More than 8 years)

Recommends
Neutral Outlook
Disapproves of CEO
Recommends
Neutral Outlook
Disapproves of CEO

Pros

This particular franchise has been the best paying in the 19 years I have been the Dunkin system.

Cons

I think the Dunkin corp. and franchises should give special recognition to peo[le who have spent years working for them.

Advice to Management

When passing over senior emplyees for management, you should make the jesture of offering it to us, even if whe say no.

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  1. Helpful (1)

    "It Could Be So Much More, But Not"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in New York, NY
    Current Employee - Operations Manager in New York, NY

    I have been working at Dunkin' Brands full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Health coverage less than it was, but still pretty good. Good coffee and ice cream makes it tough to keep the poundage at bay. Might explain why the health insurance isn't what it used to be.

    Cons

    Work/Life balance not that great for corporate field employees. We're expected to be on the road and in stores every day. Company now charges employees monthly for the use of a company car. Senior management expects us to work with franchisees to literally clean their stores as if that's really leading by example. Unless you can smooze with senior leadership to advance then you're stuck where you are and at the same time looking over your shoulder as they hire their buds from former employers.

    Advice to Management

    It doesn't seem they really grasp the importance of a stable franchisee base. Development is all over the place with most emphasis on international. Yet many franchisees in this country are struggling financially. There doesn't seem to be a long-term vision even as the company slowly goes public, but still controlled by the VC groups. This place is just a stop on the resume for brand leadership.


  2. Amazing Atmosphere for a Corporate Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Support, IT in Canton, MA
    Current Employee - Operations Support, IT in Canton, MA

    I have been working at Dunkin' Brands full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management team to work for

    Cons

    Most of the jobs are contract positions


There are newer employer reviews for Dunkin' Brands
There are newer employer reviews for Dunkin' Brands

See Most Recent

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